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  • December 15, 2016 at 5:29 pm #724951
    Tier1Graphics

    Hi Guys,
    The contact forms on my website were working after the wordpress 4.7 update, but after the latest enfold update have stopped working.

    I have tested with the checkmail plugin and it indicates there is no problem but no mail is being sent, I have tested it with multiple email address and domain is clean on blacklists. Please help.

    December 15, 2016 at 10:11 pm #725037
    Basilis

    Hi Tier1Graphics!

    Can you pelase contact your hosting provider to check the error logs of the emails?

    Thanks a lot

    Best regards,
    Basilis

    December 16, 2016 at 6:29 pm #725510
    Tier1Graphics

    I contacted my host, they told me the error reported was Bad Acct,
    the server was blocking email because of suspicious activity, the site was examined for malware and none was found, they are in process of unblocking the email. could the odd activity be a result of weirdness between wordpress and the theme and the form?

    Thanks
    Lyn

    December 16, 2016 at 11:13 pm #725586
    Basilis

    Hey!

    Nop, not at all.
    It must be something else, they will fix it and all good.

    Thank u for letting us know

    Cheers!
    Basilis

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