Viewing 10 posts - 1 through 10 (of 10 total)
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  • December 14, 2016 at 5:12 pm #724374
    Eleina_Shinn

    Okay, I’ve updated two sites with the newest version of Enfold: 3.8.4 … Same problem with both.

    once I’ve done this, I cannot load a page in the backend – frontend of site is fine. When you go to edit a page in the backend, the page, the layout builder just spins and spins, and page never will appear. With both sites, I re-uploaded an older version of Enfold, and then the problem was solved.

    Please let me know when you have resolved this – I have a TON of installations of Enfold and I am not going to update any of them until it is. Thank you!

    December 14, 2016 at 5:17 pm #724376
    Yigit

    Hey Eleina_Shinn!

    Can you please post FTP logins and WP admin logins here privately so we can look into it?

    Regards,
    Yigit

    December 20, 2016 at 6:36 pm #726718
    Eleina_Shinn

    Okay, in private content, I’m going to provide these details to one of the sites where I encountered this problem with newest enfold…

    Remember, it’s the backend that won’t load a page after the update, frontend looks fine… thank you, I’m holding off updating anymore sites until I get one or two working.

    thanks so much!

    December 20, 2016 at 8:12 pm #726747
    Yigit

    Hi,

    This website is using Enfold 3.8. We are going to need to see the issue to be able to provide you a solution. Do you mind if we update the theme?

    Best regards,
    Yigit

    December 20, 2016 at 9:10 pm #726772
    Eleina_Shinn

    Yes, I went back to 3.8 because of the problem I had… so go ahead and update to newest version, then try editing a page – the edit page in backend just won’t load – tried on two sites, then went back to an earlier version of enfold and problem was immediately solved.

    You have my full permission.

    December 20, 2016 at 9:24 pm #726775
    Yigit

    Hi,

    I updated the theme to the latest version 3.8.4 and added following code near top in wp-config.php file

    define('CONCATENATE_SCRIPTS', false);

    Please review your website now

    Best regards,
    Yigit

    December 21, 2016 at 12:23 am #726841
    Eleina_Shinn

    So do this on all sites when I update enfold?

    December 21, 2016 at 12:26 am #726843
    Yigit

    Hi!

    That should not be needed but if the same issue happens on other installations as well, then yes.

    Regards,
    Yigit

    December 21, 2016 at 12:31 am #726846
    Eleina_Shinn

    ok, it happened on two, but I’ll try another one.

    December 21, 2016 at 7:56 am #726930
    Rikard

    Hi,

    Ok, thanks for the feedback. Let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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