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  • #722912

    Hello,

    When I am trying to revise my content and update the page content, it disappears every time. How can I fix this issue?

    Thanks,
    Hamid

    #722988

    Hey H4m1dreza,

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test. If the above steps do not change anything for you we need to take a closer look at the page with the issue Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    #723212

    Hello,
    I deactivated all plugings, but it still has that problem.
    Could you please take a look at my website?

    Thanks,
    Hamid

    #723577

    Salom Hamid,

    Hroobi? Your problem is likely due to open html markup, I had a look at your front page and your first heading has open html in it:

    <strong>نوشته ی انگلیسی شما، </strong><br><strong>در درست ترین حالت آن.<strong>

    Please change it to this instead:

    <strong>نوشته ی انگلیسی شما، <br>در درست ترین حالت آن.</strong>

    That should hopefully fix the problem, if not then please try to look for other open html tags in your content.

    Best regards,
    Rikard

Viewing 4 posts - 1 through 4 (of 4 total)
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