Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 10, 2016 at 9:48 pm #722740
    kreativesouls

    Hello,
    The content on my homepage disappears when I attempt to add more (content) below a certain point on the page. There is really no rhyme or reason as to why it’s happening (at least to me), but it is. I’ve updated WP, as well as the theme and the issue persists.

    Also, I am having issues with the testimonials. Whenever I attempt to use an option outside of the grid, the content disappears… and when I use it, along with images for respective customers/quotes, the text is emboldened.

    http://www.kreativesouls.com

    Please advise.
    Thanks!

    • This topic was modified 7 years, 11 months ago by kreativesouls.
    December 10, 2016 at 11:46 pm #722756
    Basilis

    Hi kreativesouls!

    Can you please provide us access to the backend of your web site, so we can be able to take a look?

    Thanks a lot

    Regards,
    Basilis

    December 11, 2016 at 8:25 pm #722856
    kreativesouls

    sure thing.

    thanks

    December 12, 2016 at 9:42 am #723034
    Rikard

    Hi,

    Thanks for the details though we need admin right to be able to see all content, could you upgrade the account please? Also, on what page are you having this problem? The problem you are having sounds like there is open or broken html markup on the page so please look for anything like that in the content above the place where it’s breaking. For example:

    <strong>Bold text closed properly</strong>

    Best regards,
    Rikard

    December 12, 2016 at 3:31 pm #723179
    kreativesouls

    Your login has been updated. I”m having this problem on the homepage.

    December 13, 2016 at 7:32 am #723570
    Rikard

    Hi,

    Thanks for that, this is likely your problem:

    <b>SATISFACTION GUARANTEED!<b></b>

    Please change it to this instead:

    <strong>SATISFACTION GUARANTEED!</strong>

    Best regards,
    Rikard

    December 14, 2016 at 12:18 am #724041
    kreativesouls

    that didn’t work. this is what happened:

    disappearing content

    So… I restored a previous edit, along with your suggestion, which removed the emboldened red text for the testimonials. However, the content below the testimonials disappeared once again.

    December 14, 2016 at 1:47 pm #724254
    Rikard

    Hi,

    I cleaned up and fixed your broken code and I added a Special Heading element under the testimonials, it’s working as expected. Please try to add your other content again and please mind the markup so that it doesn’t break again.

    Best regards,
    Rikard

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