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  • #722099

    I’ve used this theme many times before and I’ve never run into this issue.
    I turned the comments on for this page, and I even turned off the Builder (since I read that might be an issue), but the comment section still won’t show up.

    The comments work just fine on the posts section, but I was hoping to get it to work on certain pages.

    Thanks in advance for your help/

    #722138

    Hi Mike-GolfTailor!

    When using the ALB, the comment section can not load.
    You will have to either custom code it or use a plugin that can add the forms as a shortcode and display there.

    Thanks a lot

    Best regards,
    Basilis

    #722139

    I’m not using the ALB … I’m using the default editor.

    #722233

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    #722465

    I was able to resolve the issue when I came across this article

    https://kriesi.at/support/topic/comments-on-page-dont-work/

    So it’s working the way it should now. Thanks for looking into this.

    -Mike

    #722468

    Hey!

    Glad you figured it out! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Comment Section Is Not Working’ is closed to new replies.