Tagged: mailto
HI guys
I am updating an old website (see below) but realized that none of my email links are working.
I have them in this format: (Email address hidden if logged out) ” target=”_blank”>contact me
but clicking on it leads me to a new blank page, or if I”m in a non-chrome browser, it switches over to chrome (though not to gmail).
These links were working fine when I last updated the site. Also, I have some “contact me” buttons on the site, which are giving me a duplicate mailto:mailto: and not going anywhere.
Any ideas what is going on?
thanks
Nancy
Hey Munford,
This issue not theme related and is out of scope however since you are a enfold customer we are happy to help :)
Please check the below links to setup up your browser to handle the mailto links
http://stackoverflow.com/questions/17517600/mailto-links-do-nothing-in-chrome-but-work-in-firefox
https://developers.google.com/web/updates/2012/02/Getting-Gmail-to-handle-all-mailto-links-with-registerProtocolHandler
Let us know if you have any questions.
Best regards,
Vinay
Hi Vinay
Thank you very much! I knew it was some chrome issue. Have they changed something recently? Used to work fine and not so hidden settings….
update:
Can you take a look at the button on the page below? I have some “contact me” buttons on the site, which are giving me a duplicate “mailto:” in the address *( the address when it goes to gmail is “mailto: (Email address hidden if logged out) ” instead of ” (Email address hidden if logged out) “.
best
Nancy
Hi,
Have you tried inserting your email as ” (Email address hidden if logged out) “? If that does not help, please create a temporary admin login and post it here privately.
Best regards,
Yigit
Hi Yigit,
It was a chrome problem, though I’m not sure why – it’s working now. Thanks!