Viewing 13 posts - 1 through 13 (of 13 total)
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  • December 2, 2016 at 5:41 am #719502
    vicrub

    i have my website isnot working no load Avia layout

    December 2, 2016 at 7:03 am #719529
    Vinay

    Hey vicrub,

    Please confirm if you mean the advanced layout builder in the backend is not loading?

    If so please follow the steps provided in this link http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/

    Best regards,
    Vinay

    December 2, 2016 at 3:09 pm #719736
    vicrub

    Yes advanced layout.
    1) I tred update theme but isnot work bcause is broken all my website
    2) I disable all plugins and isnot working
    Can you recomend a person how can fix this we need to update december promos and we cant

    December 2, 2016 at 3:15 pm #719744
    vicrub

    Other think i use 3.0.4 and when i update theme all is broken…..

    December 2, 2016 at 6:35 pm #719856
    vicrub

    Hi I am still having trouble making changes to my website. Can you provide some insight as to how to get this problem fixed as soon as possible.I have updated the theme and it caused more issues than the ones I am having now. I spoke with a 3rd party company and they wanted to charge me to edit “core files” to make the updated theme version compatible with my current website. Please let me know if this is something i can accomplish on my own with out compromising the security of my website.

    December 3, 2016 at 7:05 am #720003
    Rikard

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. If you are having problems updating through the backend you might have to update manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    December 3, 2016 at 7:44 am #720010
    vicrub

    Please let me know if you ca help. I cant update theme is broken all

    December 4, 2016 at 6:45 am #720162
    Rikard

    Hi,

    Your current version of the theme is listed as broken under Appearance->Themes:

    Broken Themes

    The following themes are installed but incomplete.

    Name Description
    enfold– Stylesheet is missing.

    Are we allowed to try and update the theme for you?

    Best regards,
    Rikard

    December 5, 2016 at 2:55 am #720274
    vicrub

    I tried but is broken all… Do you need make a buckup if you need to restore?

    December 5, 2016 at 8:30 am #720359
    Rikard

    Hi,

    Yes please try backing up your site and then update it via FTP, you could also try to delete the theme and upload a fresh copy from your Themeforest account.

    Best regards,
    Rikard

    December 5, 2016 at 5:29 pm #720556
    vicrub

    I want you know what happen when i tried
    1) We start update theme (no finish and stop with error in the middle). And Broken all the site and website no exist more…
    And a upload other buckup
    2) The question is you garantize you can fix no problem
    I can give you ftp acces, to fix (i will pay you)

    December 8, 2016 at 1:48 am #721755
    vicrub

    I have a question i use enfold classic.. But i see other template travel or gym they have calendar, and difernt format prices. I can do same with classic enfold? how i can do?

    December 8, 2016 at 5:49 am #721797
    Ismael

    Hi,

    The “calendar” and the “pricing” table are created using the Table element in the advance layout builder.

    Best regards,
    Ismael

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