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AuthorPosts
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November 28, 2016 at 9:06 pm #717974Dieter KrautwaldGuest
Hello, at first: is your support available in German too?
If I bought the them enfold is there a shop solution included?
I already have a theme forest- account, but if try to check-out i can`t add the 1 year support option…
Do you offer a special design service for pictures?
all the best
DieterNovember 28, 2016 at 9:15 pm #717978Hey Dieter!
Thank you for contacting us!
Ja, wir bieten Support auch auf Deutsch an :) However, we have more English speaking moderators than German speaking ones, therefore, if you post your questions in English, you would probably get responses quicker :)
Yes, Enfold is fully compatible with WooCommerce and WP EasyCart plugins. You can simply install one of the plugins and start creating your online shop.
Could you please contact Envato support regarding purchase issue you are having? Download and purchase processes are managed by Envato/ThemeForest.
We help with small customizations but unfortunately, we do not provide such services. However you can request a quote from Codeable by filling this form – http://kriesi.at/contact/customization.
Let us know if you have any other questions!
Cheers!
YigitDecember 17, 2016 at 4:37 pm #725718Dieter KrautwaldGuestHi,
I´m ready to purchase the theme. But one more question: the cost für buying the theme are charged only once or every year?
And if every year how will the price increase?
regards
DieterDecember 17, 2016 at 11:04 pm #725744Hi!
It is charged once and theme comes with 6 months of support. You can extend it to 12 months as well. There are no annual payments for the theme but there is for support. That is one of the Envato rules that we have to follow.
Let us know if you have any other questions!
Regards,
YigitDecember 20, 2016 at 8:13 am #726448Dieter KrautwaldGuestThanks I’m gonna buy it and set up and design a relaunch around christmas. Is support available “between the years”?
December 20, 2016 at 1:56 pm #726547Hi Dieter,
Great, hope you will enjoy it. The support forum will be closed between Christmas and New Years unfortunately, but we will be happy to help you out with any problems you might have before or after the holidays.
Best regards,
RikardDecember 22, 2016 at 2:19 pm #727518Dieter KrautwaldGuestHi, I
m going to purchase the theme via theme forest, I remember I have seen an option to buy demo content too, but I can
t find this again, Could you tell where I could by the theme and in addition the demo content. Or is this already included?
regards
DieterDecember 22, 2016 at 2:51 pm #727521Hi!
Demos are included in the theme. After installing and activating Enfold, you can simply go to Enfold theme options > Demo Import and import the demo you like with a single click within few minutes :)
Regards,
YigitDecember 22, 2016 at 8:15 pm #727645Dieter KrautwaldGuestHi, I have bought the enfold theme and transferred the files via ftp on the host. But in the admin area I can`t find the theme, Is there anything different to do (like with other themes)? ANother way to install was to search for new tems in the download folder, There I an find the files but it is not possible to install the themes fro there..??? What ca I do?
regards
DieterDecember 22, 2016 at 8:34 pm #727656Dieter KrautwaldGuestsorry, I have opened the wrong directory with the old WP-installation. In the right enfold is activated now and I´m just importing the demo files. thank you
December 22, 2016 at 8:56 pm #727666Hi!
You are welcome!
Please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum whenever you have a question or an issue and we will gladly try to help you :)Regards,
YigitDecember 24, 2016 at 3:50 pm #728146Dieter KrautwaldGuestHi I´m gonna use the Enfold Church Demo, but I can´t find the settings for the head images I want to change the images , could you help me?
December 25, 2016 at 9:54 am #728209Hi Dieter,
Do you mean the slider on the front page? If so then please edit the page in question and edit the images inside of the first layout element on that page.
Best regards,
RikardDecember 25, 2016 at 10:09 am #728211Dieter KrautwaldGuestthanks and a merry christmas for you in Vienna(?)
DieterDecember 26, 2016 at 6:27 am #728234Hi Dieter,
You’re welcome, and merry christmas to you too! Most of us are not in Vienna though :-)
Best regards,
RikardDecember 30, 2016 at 12:02 pm #728416Dieter KrautwaldGuestHi, I have used some demo content pages and have edited them. But the side structure is now e.g.: domain/pages__trashed/team
How can I change the parents? IN the setting is set ” no parent site” (Hauptseite (keine übergeordnete)
thanks in advance
DieterDecember 30, 2016 at 12:10 pm #728417Dieter KrautwaldGuestHi, I have fixed it yet!
But is it possible to copy content areas from one page to another?
And is it possible to insert areas on the front page into the menu? I I create several content areas on the “home” page it could happen that important areas are not be found because the user has to roll to much…
regards
DieterJanuary 2, 2017 at 12:44 pm #728484Hi,
yes, it’s possible to copy content from one page to another. For this function use our Template function: http://imgur.com/a/JDVUP
With WordPress you can insert any page into your menu.
Not sure what you mean with user has to scroll too much. Please open a new ticket in our forum for each question/issue you have and explain your problems in details using screenshots etc.
Best regards,
AndyJanuary 5, 2017 at 1:11 pm #729850Dieter KrautwaldGuestHi, I`m having problems with SEO. could google read headlines in contact elements as Icon boxes or “Reiter”? Or online in header or text elements?
regads
DieterJanuary 5, 2017 at 6:28 pm #729998Dieter KrautwaldGuesthow can I delete the footer entries “power by …”?
January 6, 2017 at 12:47 pm #730296Hi,
please stick to one question/issue only in on ticket and feel free to open new tickets for different questions/issues.
Check this: http://kriesi.at/documentation/enfold/change-the-footer-text-and-link/
If you want to deal with SEO, then check out a plugin like Yoast SEO.
Best regards,
AndyJanuary 6, 2017 at 3:31 pm #730382Dieter KrautwaldGuestI have purcahes a Yoast licenmse already. My question is about google`s possibility to read text and headline in content elements like Icon…
regards
DieterJanuary 7, 2017 at 1:43 pm #730700Hi,
I think Google can read pretty much every text element.
Best regards,
AndyJanuary 19, 2017 at 1:21 pm #735829Dieter KrautwaldGuestHi, could you recommend me a special plugin? I will support visitors with some material to free download, but I want to get their email-aderess first. I need something between my homepage and a sup page to get subscribers, after subsribing i want to durectvthe user zo the download area, i’ve tried “pms” but that’s not the right one
Regards
DieterJanuary 20, 2017 at 12:41 pm #736384Hi,
we recommend to use Mailchimp, as Enfold has implemented some Mailchimp functions.
Best regards,
Andy -
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