Viewing 25 posts - 1 through 25 (of 25 total)
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  • #717974
    Dieter Krautwald
    Guest

    Hello, at first: is your support available in German too?

    If I bought the them enfold is there a shop solution included?

    I already have a theme forest- account, but if try to check-out i can`t add the 1 year support option…

    Do you offer a special design service for pictures?

    all the best
    Dieter

    #717978

    Hey Dieter!

    Thank you for contacting us!

    Ja, wir bieten Support auch auf Deutsch an :) However, we have more English speaking moderators than German speaking ones, therefore, if you post your questions in English, you would probably get responses quicker :)

    Yes, Enfold is fully compatible with WooCommerce and WP EasyCart plugins. You can simply install one of the plugins and start creating your online shop.

    Could you please contact Envato support regarding purchase issue you are having? Download and purchase processes are managed by Envato/ThemeForest.

    We help with small customizations but unfortunately, we do not provide such services. However you can request a quote from Codeable by filling this form – http://kriesi.at/contact/customization.

    Let us know if you have any other questions!

    Cheers!
    Yigit

    #725718
    Dieter Krautwald
    Guest

    Hi,
    I´m ready to purchase the theme. But one more question: the cost für buying the theme are charged only once or every year?
    And if every year how will the price increase?
    regards
    Dieter

    #725744

    Hi!

    It is charged once and theme comes with 6 months of support. You can extend it to 12 months as well. There are no annual payments for the theme but there is for support. That is one of the Envato rules that we have to follow.

    Let us know if you have any other questions!

    Regards,
    Yigit

    #726448
    Dieter Krautwald
    Guest

    Thanks I’m gonna buy it and set up and design a relaunch around christmas. Is support available “between the years”?

    #726547

    Hi Dieter,

    Great, hope you will enjoy it. The support forum will be closed between Christmas and New Years unfortunately, but we will be happy to help you out with any problems you might have before or after the holidays.

    Best regards,
    Rikard

    #727518
    Dieter Krautwald
    Guest

    Hi, I m going to purchase the theme via theme forest, I remember I have seen an option to buy demo content too, but I cant find this again, Could you tell where I could by the theme and in addition the demo content. Or is this already included?
    regards
    Dieter

    #727521

    Hi!

    Demos are included in the theme. After installing and activating Enfold, you can simply go to Enfold theme options > Demo Import and import the demo you like with a single click within few minutes :)

    Regards,
    Yigit

    #727645
    Dieter Krautwald
    Guest

    Hi, I have bought the enfold theme and transferred the files via ftp on the host. But in the admin area I can`t find the theme, Is there anything different to do (like with other themes)? ANother way to install was to search for new tems in the download folder, There I an find the files but it is not possible to install the themes fro there..??? What ca I do?
    regards
    Dieter

    #727656
    Dieter Krautwald
    Guest

    sorry, I have opened the wrong directory with the old WP-installation. In the right enfold is activated now and I´m just importing the demo files. thank you

    #727666

    Hi!

    You are welcome!
    Please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum whenever you have a question or an issue and we will gladly try to help you :)

    Regards,
    Yigit

    #728146
    Dieter Krautwald
    Guest

    Hi I´m gonna use the Enfold Church Demo, but I can´t find the settings for the head images I want to change the images , could you help me?

    #728209

    Hi Dieter,

    Do you mean the slider on the front page? If so then please edit the page in question and edit the images inside of the first layout element on that page.

    Best regards,
    Rikard

    #728211
    Dieter Krautwald
    Guest

    thanks and a merry christmas for you in Vienna(?)
    Dieter

    #728234

    Hi Dieter,

    You’re welcome, and merry christmas to you too! Most of us are not in Vienna though :-)

    Best regards,
    Rikard

    #728416
    Dieter Krautwald
    Guest

    Hi, I have used some demo content pages and have edited them. But the side structure is now e.g.: domain/pages__trashed/team
    How can I change the parents? IN the setting is set ” no parent site” (Hauptseite (keine übergeordnete)
    thanks in advance
    Dieter

    #728417
    Dieter Krautwald
    Guest

    Hi, I have fixed it yet!
    But is it possible to copy content areas from one page to another?
    And is it possible to insert areas on the front page into the menu? I I create several content areas on the “home” page it could happen that important areas are not be found because the user has to roll to much…
    regards
    Dieter

    #728484

    Hi,

    yes, it’s possible to copy content from one page to another. For this function use our Template function: http://imgur.com/a/JDVUP

    With WordPress you can insert any page into your menu.

    Not sure what you mean with user has to scroll too much. Please open a new ticket in our forum for each question/issue you have and explain your problems in details using screenshots etc.

    Best regards,
    Andy

    #729850
    Dieter Krautwald
    Guest

    Hi, I`m having problems with SEO. could google read headlines in contact elements as Icon boxes or “Reiter”? Or online in header or text elements?
    regads
    Dieter

    #729998
    Dieter Krautwald
    Guest

    how can I delete the footer entries “power by …”?

    #730296

    Hi,

    please stick to one question/issue only in on ticket and feel free to open new tickets for different questions/issues.

    Check this: http://kriesi.at/documentation/enfold/change-the-footer-text-and-link/

    If you want to deal with SEO, then check out a plugin like Yoast SEO.

    Best regards,
    Andy

    #730382
    Dieter Krautwald
    Guest

    I have purcahes a Yoast licenmse already. My question is about google`s possibility to read text and headline in content elements like Icon…
    regards
    Dieter

    #730700

    Hi,

    I think Google can read pretty much every text element.

    Best regards,
    Andy

    #735829
    Dieter Krautwald
    Guest

    Hi, could you recommend me a special plugin? I will support visitors with some material to free download, but I want to get their email-aderess first. I need something between my homepage and a sup page to get subscribers, after subsribing i want to durectvthe user zo the download area, i’ve tried “pms” but that’s not the right one
    Regards
    Dieter

    #736384

    Hi,

    we recommend to use Mailchimp, as Enfold has implemented some Mailchimp functions.

    Best regards,
    Andy

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