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  • November 24, 2016 at 3:05 pm #716436
    Ship-ST

    Hi,
    I don’t know how, but since today the main menu does not show on any page of my website (www.rhinopiping.com)

    I checked in back end, the main menu is there and everything seems ok. I tried to remove every custom css but did not solved either.

    Thanks for helping.

    Regards

    Matthieu

    • This topic was modified 7 years, 12 months ago by Ship-ST.
    November 24, 2016 at 3:07 pm #716438
    Ship-ST

    The only change I did recently was to try cleaning the database with this command:

    DELETE wp_term_relationships FROM wp_term_relationships LEFT JOIN wp_posts ON wp_term_relationships.object_id = wp_posts.ID WHERE wp_posts.ID is NULL;

    Could it be related? (unfortunately my backup is dead)

    • This reply was modified 8 years ago by Ship-ST.
    November 25, 2016 at 7:17 am #716671
    Rikard

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 25, 2016 at 12:42 pm #716797
    Ship-ST

    Please find attached the admin login

    November 26, 2016 at 6:52 am #717145
    Rikard

    Hi,

    Are you using a plugin for translation? If so which one is it? The chosen main menu (Main_Multilang) seems to be empty under Appearance->Menus?

    Best regards,
    Rikard

    November 28, 2016 at 11:09 am #717666
    Ship-ST

    Hi, I’m using the plugin Xili Language for translation. The menu Main_Multilang is not empty, it contains an element “Menus list insertion point”, which is supposed to be some kind of a link to the real translated menus. Anyway, it used to work and it seems it is indeed the issue, I will check with the translation plugin’s support.
    Thanks a lot for your help
    Matthieu

    November 29, 2016 at 6:38 am #718119
    Rikard

    Hi Matthieu,

    Ok, thanks for the feedback. I’m not familiar with that particular plugin unfortunately but we’ll keep the thread open for you in case you should need any further help from us.

    Best regards,
    Rikard

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