Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 23, 2016 at 9:53 pm #716178
    pkonstan

    I have this site, http://medicalquip.com, that will not send e mail from any part of the site. It is an eCommerce site it is essential that the e mails go out to the customer and to the store. And as of today they are not.

    I tried this, http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/. It usually works but it is not working for this site. It is on HostGator.

    Can you look at this for me? It is critical.

    Thank you,
    Peter

    November 23, 2016 at 10:35 pm #716191
    Basilis

    Hey Peter!

    Please Install WP SMTP plugin, to test if the issue is on WordPress and also contact your hosting provider, to make sure their mail function is working properly.

    Thanks a lot for your understanding and patience

    Cheers!
    Basilis

    November 23, 2016 at 10:55 pm #716199
    pkonstan

    I did. It still does
    Not work

    November 26, 2016 at 9:56 pm #717267
    Nikko

    Hi,

    The login details doesn’t work, please check. For the meantime can you use contact form 7 while we are still trying to fix the issue? you might be experiencing same as this https://kriesi.at/support/topic/contact-form-is-not-sending-emails/

    Let us know if using contact form 7 works for you, also allow us to have permission to deactivate any/all plugins necessary so we can isolate the issue.

    Best regards,
    Nikko

    • This reply was modified 8 years ago by Nikko.
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