Viewing 14 posts - 1 through 14 (of 14 total)
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  • November 17, 2016 at 7:19 am #713396
    stewroids

    Hello!

    I am using the Google Map Media Element on my contact page and it has seem to stop working. It would load for a split second and then I would get an error message stating:

    ” Oops! Something went wrong.
    This page didn’t load Google Maps correctly. See the JavaScript console for technical details. ”

    Not sure if it’s my computer or my website. Also, I tried to re-add the Google Map Media Element and it did mention something about Google’s API key not working? Hopefully that helps, thank you!

    November 17, 2016 at 10:11 am #713465
    msteid

    Hello stewroids,
    as you can see in many other posts, there is existing a solution. You have to generate an API-Key. See more Information here:

    How to register a Google Maps Api key

    • This reply was modified 8 years ago by msteid.
    November 17, 2016 at 10:23 am #713480
    msteid

    Hope that I could help you :)
    I have actually the same problem. I generated an API-Key and integrated it Enfold (as it is mentioned in the articel).
    Then I noticed, if there is any Google Plugin installed like Google Analytics Dashboard for WP or Google XML Sitemaps, etc. you got an error message by saving your API-Key. So you have do deactivate those Plugins.

    So I did. After that the saving was successfull. But untill now my Google Maps element doesn’t work.
    I still got the message:

    “Hoppla! Ein Fehler ist aufgetreten.
    Google Maps wurde auf dieser Seite nicht richtig geladen. Technische Details dazu entnimmst du der JavaScript-Konsole.”

    Here is the affected URL:
    http://www.fs-consulting.info/kontakt

    Is there any solution? Can’t find any in the forum.

    November 17, 2016 at 11:57 am #713527
    Rikard

    Hi @stewroids,

    You are getting an “Invalid key” error on the Google Maps API, could you verify that your key is correct?

    Best regards,
    Rikard

    November 17, 2016 at 11:58 am #713528
    Rikard

    Hi @msteid,

    Please check the error message I’m seeing on your site in private, did you authorise the API key to be used on your account?

    If you should need further help then please post admin login details in private.

    Best regards,
    Rikard

    November 18, 2016 at 7:38 am #713882
    tiefenschaerfe

    Good morning, it s the same to my site, tiefenschaerfe.de

    November 18, 2016 at 10:01 am #713905
    Rikard

    Hi @tiefenschaerfe,

    I could only see one map on your site, the one in the footer, and that is working. Could you link directly to the problem page please? Please open a new thread next time as it’s difficult for us to help multiple people in the same thread.

    Best regards,
    Rikard

    November 18, 2016 at 12:11 pm #713934
    msteid

    Hi @Rikard,

    yes I authorisiesed the API key. Could you have a look over?

    Regards
    Martin

    • This reply was modified 8 years ago by msteid.
    November 21, 2016 at 3:50 pm #714854
    msteid

    Hi @rikard,

    did you have in the meantime a look over my problem?

    Regards
    Martin

    November 22, 2016 at 3:53 pm #715370
    Andy

    Hi,

    I checked the site in question and it looks fine to me now: http://i.imgur.com/2knxa1w.png
    So could you fix it already?

    Best regards,
    Andy

    November 22, 2016 at 3:59 pm #715377
    msteid

    Hi Andy,

    today I looked over the site and everything was fine. Maybe the API needs some timt till it would be acctivated by Google.
    Since my last request I changed nothing ^^

    Anyway I want so thank you for your support.

    Regards,
    Martin

    November 23, 2016 at 6:21 am #715723
    Rikard

    Hi Martin,

    Great, glad it started working. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    November 23, 2016 at 10:30 am #715805
    msteid

    Hey Rikard,

    no everything is fine. I don’t need any further help. So you can close the thread.

    Regrads,
    Martin

    November 23, 2016 at 2:26 pm #715944
    Andy

    Hi,

    glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

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