Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 15, 2016 at 9:04 pm #712589
    seanbain

    Hi there,

    I recently updated the enfold theme & my website is no longer displaying.

    This is what I am seeing: http://www.screencast.com/t/y5ZxQV6OkEf

    I cannot access the wordpress dashboard either.

    Any help or direction would be very much appreciated!

    November 15, 2016 at 9:12 pm #712595
    Basilis

    Hey seanbain!

    Thanks a lot for contacting us.
    Can you please reuplaod the theme through FTP?
    it seems that something is braking, would be nice if you can check it out.

    Thanks a lot

    Cheers!
    Basilis

    November 15, 2016 at 9:18 pm #712600
    seanbain

    Hi Basilis,

    Thanks for your quick response.

    This is where I might need some direction.

    I’m only a designer and I lack a lot of knowledge in the FTP area, Yes i can access ftp and upload/download but my confidence isn’t great.

    Where can I get the theme file?

    If I change the theme files in the ftp – will I lose any of the work done on the website?

    Regards,
    Shane

    November 15, 2016 at 10:43 pm #712650
    Basilis

    Hi!

    Your theme is located at
    /wp-content/theme/enfold

    Inside the enfold folder, you can reuplaod the enfold files from what you downloaded from themeforest.

    Do let us know ift hat will work for you

    Best regards,
    Basilis

    November 15, 2016 at 11:20 pm #712659
    seanbain

    Hi Basilis,

    I got it, thank you!!

    Working away perfectly again.

    Have a great day!

    Regards,
    Shane

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