Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 5, 2016 at 1:18 pm #708680
    Daryl

    Hi,

    I don´t know why when I upload an image and use the option “IMAGE” in multimedia elements, this shows blur.
    The image have 300px x 400px and it shows blur when I show on mobile. If I show in PC there is no problem.

    If you see the link, with mobile, you can see that image of logo is blur.

    The curious is if I upload an image more big than 500px… it shows perfectly on mobile, but.. it’s so big for shows the web in PC.

    IMAGE SETTINGS is always without resizing. Always real size of picture.
    (in the wordpress media settings I removed the resize options and compression, but…the same result)
    ——————–
    Making another test…
    My image have 300 x 400px…When I show in my monitor and download my the image to my desktop… this image have 227 x 302 px.
    This is the size of another test image that I upload in first test. Is like the image module… recording the size and no puts the real size of my image.
    I was removed the image module and puts again… and the same result.
    I select the image, from image module and record the change and in the preview is correct… when I record the page or update…the image preview in the image module changes… and shows blur…and seems more big.
    I don’t know more, sorry.
    ——————–
    Can you help me?
    Thanks

    • This topic was modified 8 years, 8 months ago by Daryl. Reason: more information
    November 7, 2016 at 5:59 pm #709393
    Andy

    Hey Daryl,

    Wordpress is cropping images by default when uploading them and if you want to control this behavior you can use a plugin like this: https://wordpress.org/plugins/simple-image-sizes
    I hope this will help :).

    Best regards,
    Andy

    November 7, 2016 at 6:56 pm #709423
    Daryl

    Sorry but… Don’t solve the problem with this plugin.

    there isn’t anyone else with this problem?
    I can’t undestand.

    • This reply was modified 8 years, 8 months ago by Daryl.
    November 8, 2016 at 3:24 pm #709860
    Andy

    Hi,

    can you provide us a precise link where we can see the issue please?

    Also provide us admin access, post login infos here as private reply.

    Best regards,
    Andy

    November 9, 2016 at 1:09 pm #710199
    Daryl

    Of course.

    Thanks !

    November 10, 2016 at 9:29 am #710596
    Ismael

    Hi!

    We turned on the custom css field and then added a class attribute to the image element. Please upload another image with twice the size of the current one (600x800px). We already added the following css code in the Quick CSS field to limit the size of the image.

    .daryl_logo img {
    max-width: 300px;
    max-height: 400px;
}

    The “daryl_logo” is the custom css class attribute that we applied to the image.

    // http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Cheers!
    Ismael

    November 10, 2016 at 12:09 pm #710660
    Daryl

    All right!! Now Shows perfect!!

    Thanks so much!

    November 11, 2016 at 4:27 pm #711234
    Andy

    Hi,

    glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

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