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Hi,
I never had issues with enfold but right now I found out that the contact form I’m using inside a grid is not working properly with a mobile device. I couldn’t find any hint in the forums to solve the problem. I’m using a grid wich is 2/3 contact form and 1/3 text – in mobile view the text content overlaps parts of the contact form so the form is not working anymore.
Any suggests??
Best, Benjamin
Hey bene1981,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
YigitHey bene1981,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.
Best regards,
AndyThanks. I will do that. Unfortunately I did not have a child theme yet – so before I have to manually create one and do a backup to make sure that I don’t loose any custom code. I’ll come back if that didn’t help.
Thanks. Benjamin
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