Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 28, 2016 at 3:53 pm #705343
    mdmllc

    Hi there! I’m having issues in the product grid of enfold – it’s not displaying any of my products despite being applied to the correct category, please advise? I’m providing login information

    November 1, 2016 at 2:46 pm #706726
    Andy

    Hey mdmllc,

    can you explain further please? maybe screenshots would help to make things clear for us (imgur.com, dropbox).

    However, I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

    Best regards,
    Andy

    November 1, 2016 at 3:59 pm #706767
    mdmllc

    It’s on the page listed above in private data…
    https://gyazo.com/782dd0309bb3ed6cddc5b83228cb3f51

    Here is a screenshot for further explanation. The product grid is not showing ANY of my woocommerce items even when their category are displayed. We’ve also tried the cache and no avail. We’ve disabled all plugins and stil have the same issues. To my knowledge, WooCommerce and Enfold are up to date.

    November 3, 2016 at 5:07 am #707506
    Ismael

    Hi,

    I checked the page’s settings but I’m not sure what’s the issue, yet. Have you tried to deactivate the plugins?

    Best regards,
    Ismael

    November 3, 2016 at 5:29 pm #707876
    mdmllc

    We’ve tried that approach – we’re trying again and not seeing much of a difference….

    November 3, 2016 at 7:03 pm #707911
    Basilis

    Hi!

    From the WooCommerce Settings, have you added which setting is the main Woo Setting and all the configuration?
    If you load a category from the backend, ( Roll Over and Press View ) does it load it?

    Thank u

    Regards,
    Basilis

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