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  • October 21, 2016 at 11:26 pm #702677
    CPM_usa

    Hello,

    I am needing to use a ticket system for ticket purchases. When I tested Woocommerce it works fine with WP default theme, but with Enfold there is one problem that I am having. After clicking “Proceed to Cart,” if I try to “update Cart” nothing happens.

    I linked below the private URL to the test product I am trying to get to work. Thank you for your time!

    October 22, 2016 at 10:55 am #702779
    Rikard

    Hi CPM_usa,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 24, 2016 at 3:11 pm #703301
    CPM_usa

    Sure! Thank you.. See below

    I also noticed that with the Woocommerce product page, if you select your advanced layout on that page, the product no longer works. Meaning, the product is no longer shown on the page.

    • This reply was modified 8 years, 1 month ago by CPM_usa.
    October 24, 2016 at 3:27 pm #703305
    Yigit

    Hi!

    You are currently using an older version of the theme. Please update Enfold to the latest version 3.8 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Regards,
    Yigit

    October 24, 2016 at 4:26 pm #703351
    CPM_usa

    Done Also, I had updated my comment above. Thank you

    October 26, 2016 at 2:19 pm #704304
    CPM_usa

    Done Also, I had updated my comment above. Thank you.

    October 26, 2016 at 9:54 pm #704526
    CPM_usa

    Is anyone going to help me? The Update Cart button is not working and I need to launch this item.
    thank you so much

    October 26, 2016 at 10:15 pm #704534
    Yigit

    Hey!

    Sorry for the late reply!
    Do you mind posting FTP logins here privately as well?

    Cheers!
    Yigit

    October 31, 2016 at 3:22 pm #706226
    CPM_usa

    I found the solution
    https://kriesi.at/support/topic/woocommerce-2-6-problem-urgent/#post-650161

    Hopefully, an update doesn’t break it. :-)

    Thank you!

    October 31, 2016 at 3:26 pm #706229
    Yigit

    Hi!

    Glad you figured it out!
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

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