Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • October 20, 2016 at 5:00 pm #701998
    Sandy

    With the header set to fixed, any anchored content is overlapped by the header. What is the CSS to offset the anchor or otherwise fix this?

    October 20, 2016 at 5:40 pm #702013
    Vinay

    Hey m,

    The site looks fine on my end. Please see attached screenshot where it lands when I click on the submenu you mentioned. I checked in chrome and windows. Please post more details about which browser and device you are using and Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Vinay

    October 24, 2016 at 5:01 pm #703366
    Sandy

    It looks fine on some browsers/devices, but not others. The screenshot you posted looks correct, but it doesn’t look like that always. The overlap occurs on OSX 10.9.5 Firefox 49.0.2.

    October 24, 2016 at 9:16 pm #703437
    Basilis

    Hi!

    I just checked with that Browser / OSX
    Can you please clear your cache and give a try once again?

    Thanks a lot

    Cheers!
    Basilis

    October 24, 2016 at 10:16 pm #703453
    Sandy

    Thank you, checking to see if that resolves it.

    October 25, 2016 at 8:09 am #703628
    Rikard

    Hi,

    Ok, let us know how you get on with it.

    Best regards,
    Rikard

    October 27, 2016 at 4:42 pm #704929
    Sandy

    Immediately after the hard refresh it brings the title of the page back, but if you then try again to get to that page from another, the overlap issue happens again. It only happens with certain pages. Testing was done by starting on the home page and clicking on Senior Companionship.

    October 31, 2016 at 7:44 pm #706445
    Andy

    Hi,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

    Best regards,
    Andy

    November 2, 2016 at 8:37 pm #707336
    Sandy

    It shows that it already has the most recent Enfold 3.0.8, and that no updates are available.

    November 3, 2016 at 7:45 am #707604
    Rikard

    Hi,

    Login details are not working unfortunately, could you check/verify please? If you are seeing 3.0.8 as your latest version then please try using this plugin in order to clear WordPress transients: https://wordpress.org/plugins/artiss-transient-cleaner/

    Best regards,
    Rikard

    November 3, 2016 at 4:24 pm #707817
    Sandy

    Sorry, wrong url. Use this.

    I installed that plugin and used it to remove expired transients, but it still lists one expired transient, and the theme issue remains the same.

    November 4, 2016 at 3:23 pm #708219
    Andy

    Hi,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue.

    Best regards,
    Andy

    November 5, 2016 at 3:09 pm #708699
    Sandy

    Update is complete. Issue not resolved.

    November 5, 2016 at 8:10 pm #708737
    Sandy

    more

    November 7, 2016 at 1:15 pm #709152
    Andy

    Hi,

    your anchor links are working fine for me now: http://imgur.com/a/YiIYl

    Clear browser cache and hard refresh a few times, to make sure you’re not viewing a cached version. Check on another computer as well.

    Best regards,
    Andy

    November 9, 2016 at 1:57 am #710011
    Sandy

    It’s still a problem. There are other sites you can use to view the pages in many browsers.

    November 9, 2016 at 4:07 pm #710282
    Sandy

    For further clarification, the problem is now that the headline is too low at least on:
    Mac OSX 10.9.5 using Safari 9.1.3.

    November 9, 2016 at 5:51 pm #710367
    Andy

    Hi,

    I checked on Chrome and Safari (Mac) and your anchor links are working totally fine for me.

    Best regards,
    Andy

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