Viewing 10 posts - 1 through 10 (of 10 total)
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  • October 19, 2016 at 10:39 pm #701557
    Luc

    Hello!

    I’m nearly done customizing my company’s new site using your theme and I’ve encountered a hiccup in my testing.

    I’ve built a slide in LayerSlider using a video background. It works perfectly except when I tested it in Safari in OS X. After a few seconds of the video playing, the entire content of the slide jumps up, including my text, logo, and button. It looks like the entire thing moves so that the timeline bar of the video is visible. It works fine in Chrome and Firefox. Do you know of a fix for this issue? A link to my website is supplied.

    • This topic was modified 9 years ago by Luc.
    October 20, 2016 at 8:54 am #701739
    Rikard

    Hi Luc,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 20, 2016 at 4:50 pm #701993
    Luc

    Thanks for your reply! Here’s the info:

    October 21, 2016 at 7:40 am #702195
    Rikard

    Hi,

    It looks like your site is down?

    Thanks,
    Rikard

    October 21, 2016 at 5:11 pm #702549
    Luc

    My apologies. My dev domain needs some work.

    October 25, 2016 at 5:48 am #703544
    Ismael

    Hi,

    Thank you for the update. I can’t reproduce the issue on my end. Could you please provide a short clip of the issue? Or try this css code in the Quick CSS field to constrain the height of the video container.

    Best regards,
    Ismael

    January 27, 2017 at 5:46 pm #739508
    Luc

    Sorry my response has taken so long. I’ve added links to a video below.

    • This reply was modified 8 years, 9 months ago by Luc. Reason: Added details of video
    February 2, 2017 at 8:31 am #741624
    Ismael

    Hey!

    Thank you for the update. And we are very sorry for the late response. I checked the test page but it doesn’t exist anymore. Did you remove it? The previous url is not working either.

    Best regards,
    Ismael

    July 10, 2018 at 9:42 am #983550
    eldirectoriosl
    This reply has been marked as private.
    July 10, 2018 at 1:18 pm #983651
    Rikard

    Hi eldirectoriosl,

    Login details are not working, please check and verify so that we can have a closer look.

    Best regards,
    Rikard

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