Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #699321

    Hi all.

    This is a bug which we can only reproduce through Woocommerce’s menu and it is realted to the preview of products.

    The idea is the following:

    One goes to lefam.com.ar/wp-admin and in Woocommerce’s Products tab we chose to start a new product by duplicating an old one. In all of our cases we chose any of the 4 most new products.

    Then one proceeds to edit the contents of this newly duplicated product such as the title, the text, the descriptions, the gallery pictures, etc.

    Finally one goes to the Preview option for this new product (saving the product before makes no difference for this bug) and what happens next is that a new tab pops on which we can look at our product-in-process.

    The bug is that the content we have just edited is not reflected in the changes of each duplicated product. However, changes do take effect when we actually Publish the product. We find this to be a strange behavior and one that occurs frequently. If necessary I can provide credentials to check this in our site.

    Thanks for your time.

    • This topic was modified 8 years, 1 month ago by raul.leucino.
    #699774

    Hi Raul,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    #700307

    Access and one link with problems.

    #701098

    Hi,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

    Best regards,
    Andy

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.