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  • October 9, 2016 at 6:19 pm #697088
    verodapos

    Hello, I’ve update all the prices and it doesn’t impact correctly in the site.
    In the Shop page it still shows the old price but when I click to buy the product shows the new one. I’ve tried erasing Transients WC, but it down’t work. I also run the wp-cache.

    Can you help me?

    This is the site: http://hastalamasa.com.ar/encargo/

    Thks!!

    October 9, 2016 at 9:15 pm #697101
    Basilis

    Hey verodapos!

    Cna you please disable wp-cache then clear transients and your cache and give it a try?

    That will most probably solve the issue

    Regards,
    Basilis

    October 9, 2016 at 9:40 pm #697107
    verodapos

    It didn’t solve the issue =(

    It still the same

    October 10, 2016 at 7:00 am #697174
    Rikard

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    October 10, 2016 at 6:46 pm #697502
    verodapos

    access sent in private. Thank you very much!

    October 11, 2016 at 7:44 am #697654
    Rikard

    Hi,

    Thanks for the login details. I checked you Pollo al Curry product and the price of it is $180.00–$260.00 on both the page you linked to and the single product page. Is that correct?

    Best regards,
    Rikard

    October 11, 2016 at 5:20 pm #697977
    verodapos

    I see $180.00–$260.00 but the actually price should be $200.00–$275.00

    Look at this screenshot: http://hastalamasa.com.ar/wp-content/uploads/2016/10/Untitled-1.jpg

    October 12, 2016 at 5:15 pm #698420
    verodapos

    could you take a look at it?

    October 14, 2016 at 2:08 pm #699124
    Andy

    Hi,

    your screenshot doesn’t work for me. I get a “No results” page. Please use imgur.com or dropbox.

    Make sure you switched off any caching.

    Best regards,
    Andy

    October 16, 2016 at 6:06 pm #699655
    verodapos

    Hi, I was in a hurry so I’ve decided to delete the page and assemble all over again. I the problem returns I let you know.

    Regards

    October 17, 2016 at 12:51 pm #699930
    Andy

    Hi,

    alright, we keep this thread open for you. Let us know how it goes on for you.

    Best regards,
    Andy

    October 17, 2016 at 3:03 pm #700051
    verodapos

    Thks!

    October 18, 2016 at 4:18 pm #700744
    Rikard

    Hi,

    No problem, hope you get it fixed.

    Thanks,
    Rikard

    December 23, 2016 at 7:30 pm #728024
    verodapos

    Hello again! I know it’s been a while, but I haven’t update prices again untill now and the problem is still the same.
    The prices are updated, I can see it on each product but in the whole list ( http://hastalamasa.com.ar/encargo/ ) the prices still doesn’t change. You can see it yourself if you try to purchase something. (example. http://hastalamasa.com.ar/wp-content/uploads/2016/12/2016-12-23-error-precios.jpg )

    Can you help me?

    I change them all yesterday, I was hoping that they needed time, but unfortunatelly that wasn’t the problem :(

    THANK YOU VERY MUCH!

    December 24, 2016 at 10:58 am #728111
    Andy

    Hi,

    I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

    Please deactivate all other plugins but WooCommerce by WooThemes.
    What is WooCommerce support saying about this?

    Best regards,
    Andy

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