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  • #696739

    Hello,
    I have created a one-page site with anchors in each color section. When I click on the main menu item it is not scrolling all the way to the section. It seems to stop half way down for each section. I have not seen this problem before as I have created other one page websites with enfold using anchors and not had this problem. I have tried using in the menu both the full url and just the tag ie: #about and get the same result with both. Suggestions?

    Kind Regards

    #697751

    Hey Karen,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Andy

    #698004

    Hi Andy,
    I actually do not have any plugins installed. Please feel free to have a look. Login details below.

    Kind Regards
    Karen

    #699052

    Hi,

    login does not work for me. Please check.

    Best regards,
    Andy

    #699251

    Hi Andy,
    Sorry about that, please try new login details below.

    Kind Regards

    Karen

    #699882

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Best regards,
    Andy

    #700285

    Hi Andy,
    So I deleted the enfold theme files and downloaded a fresh copy from theme forest. Unfortunately the same problem exists.
    I also did a test and re-created the one page website in my localhost with a fresh install of wordpress and fresh copy of Enfold. The same problem exists in this environment as well. I’m baffled ! Could this be a problem with the layout builder? The anchors just don’t seem to recognize the color section properly.

    Kind Regards

    Karen

    #700980

    Hi Karen,

    Seems like this is a bug when using Logo Center, Menu Above on a One-page website , I have replicated this issue on my end, for the meantime in Enfold Child > Header > Menu and Logo Position > can you set it to Logo Center, Menu Below until the issue will be fixed probably in the next theme update.

    Best regards,
    Nikko

    #701540

    Hi Nikko,

    Thank you! I will do that.

    Kind Regards

    Karen

    #701737

    Hi Karen,

    Great, please let us know if you should need any further help on the topic.

    Thanks,
    Rikard

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