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Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 7, 2016 at 8:51 pm #696719
    alcacciatori

    Hi guys,

    At first, congrats about Enfold. We’ve made amazing things with it.
    We updated our site to WordPress 4.6 and everything worked fine, but after updated Enfold to 3.8 version, all type of sliders (Easy slider, Fullscreen slider etc) disappeared.

    We have been tried many solutions, since de-active all plugins, de-active style file in child theme, manual update of files but nothing worked at all. How can you guys help us in this matter?

    October 10, 2016 at 10:27 pm #697563
    alcacciatori

    Hi guys,

    Someone can help us? Enfold 3.8 is a big and important update. We cant update our public site until this issue is resolved.

    • This reply was modified 8 years, 1 month ago by alcacciatori.
    October 11, 2016 at 9:05 am #697687
    Rikard

    Hi,

    We don’t have static IPs, is there anyway you can put the site on a publicly accessible server?

    Best regards,
    Rikard

    October 13, 2016 at 9:38 pm #698894
    alcacciatori

    Hi Rikard,
    Tks to your response. We could put on a public server. I shared access information in private message.

    Best regards,
    André

    October 14, 2016 at 7:54 am #699004
    Vinay

    Hi,

    We checked your site and in the console tab there are a few js errors. I’m mostly certain this is due to a conflict with a plugin or the theme files are not updated correctly. Post us the login credentials so we can take a closer look at it.

    Best regards,
    Vinay

    October 14, 2016 at 1:11 pm #699087
    alcacciatori

    Hi Vinay,

    Thanks again for your response. I sent the credential information. Any additional information.. i’m here.

    Best regards,
    André

    October 18, 2016 at 5:53 am #700371
    Ismael

    Hi!

    Is this a shared hosting? It takes a while before any page loads and sometimes the site can’t be reached because it’s taking too long to respond. Did you try @Vinay’s suggestion regarding the plugins? We see a lot of js errors which are not related to the theme.

    Regards,
    Ismael

    October 19, 2016 at 4:08 pm #701401
    alcacciatori

    Hi @ismael and @vinay,

    I have identified the errors and now everything is working fine. Thanks a lot for your support. Now we can update our public site.

    Regards,
    André

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Any type slider disappear after update Enfold 3.8’ is closed to new replies.