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For some unknown reason, most of my sites images have stopped working. When I go to look at the image element on the layout builder, where the image was, there is now no link to the image at all, just a grey box.
I’ve updated everything (including the Enfold theme) hoping this would fix it, but it hasn’t worked.
Hey goatie77,
Thanks for getting in touch!
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.
Best regards,
JordanHey!
It seems like you have moved your website however images are still linked to other website.
Cheers!
YigitCan you explain in more detail what has happened? Are you saying the host has changed? Different nameservers? It’s certainly something I haven’t done! How can you see ‘the other website’?
Simon
Hi,
Did you use a plugin or something similar to transfer the site? If so something might have gone wrong while transferring it.
Best regards,
RikardNothing has been used to transfer the site. It hasn’t been moved at all. I have taken it over from another web designer, and there’s nothing I’ve done in moving it! Everything seems to be working again now though.
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