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  • October 5, 2016 at 11:18 pm #695804
    acesbenz

    Hello there,

    Suddenly the Avia builder is not working anymore in our pages but apparently it’s working in our posts. We can edit and add in our post but in the pages whenever we edit or add new a page and try to switch to the builder, it doesn’t do anything. In firebug it shows an error: (screenshot in firebug – http://prntscr.com/cqaw26)

    load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mo…:2 Uncaught Error: cannot call methods on sortable prior to initialization; attempted to call method 'toArray'

    Parts of the wordpress editor isn’t working anymore, we can’t switch to “Text Mode” of the wordpress editor and some tools in the editor sink isn’t working anymore.

    Solutions we tried:
    1. Tried disabling all plugins
    2. Installed the latest theme from Themeforest (v3.8)

    Please help as we can’t edit any of our pages nor add new contents as we rely much on advanced builder included in the Enfold theme.

    Thanks!

    • This topic was modified 8 years, 1 month ago by acesbenz.
    October 5, 2016 at 11:40 pm #695810
    acesbenz

    Here are pertinent information for you to be able to check. This is sent in private.

    October 6, 2016 at 12:06 am #695813
    acesbenz

    Also another thing I’d like to add, after updating the theme to the latest, when I checked the enfold child options it still says that the theme version is 3.6.1 and it’s the latest version (screenshot here – http://prntscr.com/cqbfx7) I already finished updating to 3.8. Any thoughts on this?

    Thanks

    October 6, 2016 at 9:01 am #695928
    Rikard

    Hi,

    Please try following the suggestions listed here for your builder problems: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/

    You are running the latest version of the theme if you check the parent theme, someone has put that version number in the style.css file of the child theme you are using.

    Thanks,
    Rikard

    October 7, 2016 at 12:24 am #696228
    acesbenz

    Hi,

    We were able to fix it.

    After upgrading to the latest updates, we just select the parent theme then switch back again to the child theme. That seems to fix the issue.

    As for the version, i’m going to modify the styles.css to show correct information.

    Thanks Rikard

    October 7, 2016 at 4:28 am #696246
    Vinay

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Avia Builder NOT working in Pages but working in Posts’ is closed to new replies.