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Hi! We have built a conference website using the Enfold theme. Now we are going to advertise our conference at ResearchGate (which is a social networking site for scientists and researchers). The problem is that we don’t know how to install a conversion pixel and a re-targeting pixel to our website.
Implementing instructions from ResearchGate say that we should place the activity tag near the top of the chosen webpage, as close to the <body> tag as possible. And the re-targeting pixel code snippet between <head> and </head> on our Home page or webpage where we normally receive more traffic. The instructions also say that “if you’re using a third-party platform like WordPress, contact them for more instructions”.
Could someone here guide me what is the right way to access necessary tags with the Enfold theme? I don’t want to mess up anything by just trying something blindly.
Hey Pia,
Could you try adding the code to a Code Block element on the page in question? If that doesn’t work then please post the code you are looking to add and to what page you want to add it to.
Regards,
RikardHi Rikard,
thanks for your quick response. We got two pixels from ResearchGate, one for landing page (home page) and one for our thank you page (for submitting a session proposal). I understood that both pixels should be placed between <head> and </head> tags. I tried adding them to the code block element like you suggested. Once we did that, ResearchGate sent us a test link and after a dummy submission they told us that the thank you page pixel works fine but the landing page pixel does not.
Is this because I put the code block as the first element on the page on thank you page but not on the home page? The reason why I didn’t put the code block as the first element on the home page was that it made an extra white space between our menu bar and our Fullwidth Easy Slider. I didn’t know how to prevent that from happening. On thank you page the extra white space was not a problem.
I removed the non-working pixel from our home page (code on the private content of this message). Is there some way to put the code block on top as the first element of the page – if that is the key issue here – without adding the white space between menu bar and the slider? Or do you have some other suggestions what I should do?
Best regards,
PiaHi,
Thanks for the feedback, I’m not sure why it wouldn’t work on the front page as well, but if you are getting a white space then we can fix it with CSS. Could you post admin login details in private so that we can have a closer look please?
Regards,
RikardHi,
I added the code in a code block element to your front page and got rid of the white space using the following CSS in Quick CSS:
.home .avia_code_block_0 { max-height:0 !important; }Thanks,
RikardHi,
I saw that you got rid of the white space between menu bar and fullwidth slider on our Home page, but there when I went to see the code block content I noticed that the pixel code was the same as on the Thank you page. I thought no problem, I just change the pixel code for the Landing page instead, but then the extra white space appeared again on top of the Home page. I didn’t remove the Quick CSS code.
What did I do wrong, or what I can do to fix this? Sorry to bother you once again with this…
-Pia-
Hi Rikard,
we received confirmation from RG that both pixels are working now. Thank you so much, you guys rock! I’m definitely going to use Enfold theme in my next project as well.
Have a nice weekend!
-Pia-
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