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  • #692823

    Hi,
    when i put the accordeon in an article and select that it doesn’t show the under sections, it shows it anyway. I click on the (+) and it shows the same thing.
    Could anyone help me ?
    Thanks

    #692833

    Hey louisziegle!

    I am not sure if i understood the issue clearly. Can you please post a link to your page and point out the issue.
    Also, we may need a temporary admin login so please post them in private content field if you do not mind :)

    Regards,
    Yigit

    #695145

    It’s ok, it was linked to an other problem solved now.
    `Thanks !!

    #695320

    Hi,

    Great, thanks for the feedback. Please let us know if you should need any further help on the topic.

    Regards,
    Rikard

    #698006

    Hi,
    I’m sorry but I missed something, the url links aren’t working in the accordeon. Do you know why ?
    Thanks.

    Louis

    #698017

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Also, please elaborate on the exact issue :)

    Best regards,
    Yigit

    #698225

    Here’s the informations you need I hope.
    Thanks

    #699654

    Hi, did you find anything to fix this ?
    Thanks,

    Louis

    #699740

    Hi,

    Could you please provide a link to the actual page with the issue? A maintenance page is enabled.

    Best regards,
    Ismael

    #700537
    #700727

    Hi,
    also, now the sub boxes of the accordeon are opened when you arrived on the page : http://www.booksmatter.fr/2016/07/14/karl-lagerfeld-2/

    #701117

    Hi,

    link does not work, nothing gets loaded for me. Can you check please?

    Best regards,
    Andy

    #701172

    Hi,
    I opened an other thread to fix the url links appearing every where,
    but here I’d like to know why the accordeon is opened when you arrive in the page.
    Do you have an idea ?
    Thanks

    Louis

    #702324

    Hi,

    where can we see the accordion you’re talking about? the link still doesn’t work, as already said. Please provide us a precise link where we can see the issue.

    Best regards,
    Andy

    #702405

    Sorry I moved it.

    #702422

    Hi,

    this link is not working neither. Please check.

    Best regards,
    Andy

    #702424

    Well, I don’t understand, it’s working perfectly for me

    #702558
    #703180

    Hi,

    I’m sorry but I missed something, the url links aren’t working in the accordeon. Do you know why ?

    There is no accordion element in the page. Where did you add it?

    // http://www.booksmatter.fr/news/
    // http://www.booksmatter.fr/2016/10/17/isabel-marant/

    Best regards,
    Ismael

    #703191
    #705220

    Hi,

    I’m sorry but the page and the screenshot do not exist. Are you sure it’s the correct url?

    Best regards,
    Ismael

    #705570

    Ok, I don’t know what to do, when i click on my link it opens the page well.
    Can you go to my website writing booksmatter.fr/news please, you find the first article : [001] Isabel Marant
    At the end of the article, just above the social media icons there is an accordeon looking like that :
    “- Booklist
    | Radhika Jha | L’Odeur | #get it|read it
    | Mo Hayder | Tokyo | #get it|read it
    | Salman Rushdie | Les Enfants de minuit | #get it|read it
    | Alexandre Dumas | Le Comte de Monte-Cristo | #get it|read it
    | Marlen Haushofer | Le Mur invisible | #get it|read it
    | John Steinbeck | Des souris et des hommes | #get it|read it
    | Mikhaïl Boulgakov | Le Maître et Marguerite | #get it|read it”

    The “-” is the button to toggle the accordeon, but when you click on it nothing happens.
    Thanks

    #706216

    Hi,

    as Ismael already mentioned: we need a precise link and screenshots showing the issue. The links you’ve provided to us are not working, so please check and get back to us when we can access them.

    Best regards,
    Andy

    #706245

    http://www.booksmatter.fr/news/
    This is not working ?
    Listen, I don’t understand why my links doesn’t work, it works fine for me.
    You have my login credentials and all, you don’t think you can reach the article an other way ?
    Please, it’s stupid to be stuck for 2 weeks just because my links and images dont work.
    Please explain me how to give it to you…
    Thanks

    #706684

    Hi,

    no, it’s not working for me. This is what I see: http://imgur.com/a/9jHEo
    So just a blank page with no content at all.

    Ask your host if they activated any blocks for specific countries for example.

    Best regards,
    Andy

    #706708

    Hi, my host (1&1) told me that there’s no restrictions about countries for my domain.
    Should I ask WordPress about it ?
    Thanks

    #707207

    Hi,

    finally I can open your link (http://www.booksmatter.fr/news/), but I can’t the accordion you were talking about. Where is it? I think screenshots could help to make things clear for us (imgur.com, dropbox).

    Best regards,
    Andy

    #707210

    You have to click on the first article called “Isabel Marant”,
    At the end you see the accordeon like in the picture I send you.

    #708182

    Hi,

    this is not an accordion element at all. Please click here to create an accordion element: http://imgur.com/a/UzdVL

    Best regards,
    Andy

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