Viewing 10 posts - 1 through 10 (of 10 total)
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  • #692346

    I am having this error and I don’t know why.

    #692455

    Hey Guilherme,

    Where exactly is the error being shown?

    Best regards,
    Jordan

    #692603

    Every single page from my admin panel

    This is my error log from my ftp:

    [26-Sep-2016 13:25:21 UTC] Erro de banco de dados do WordPress Lost connection to MySQL server during query para a consulta UPDATEwp_optionsSEToption_value= '1474896297.7379760742187500000000' WHEREoption_name` = ‘_transient_doing_cron’ feita por require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), call_user_func_array, wp_cron, spawn_cron, set_transient, update_option
    [27-Sep-2016 17:51:04 UTC] Erro de banco de dados do WordPress Lost connection to MySQL server during query para a consulta UPDATE wp_options SET option_value = ‘1474998640.6230049133300781250000’ WHERE option_name = ‘_transient_doing_cron’ feita por require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), call_user_func_array, wp_cron, spawn_cron, set_transient, update_option
    [27-Sep-2016 17:51:19 UTC] Erro de banco de dados do WordPress Lost connection to MySQL server during query para a consulta UPDATE wp_options SET option_value = ‘1474998657.5707979202270507812500’ WHERE option_name = ‘_transient_doing_cron’ feita por require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), call_user_func_array, wp_cron, spawn_cron, set_transient, update_option
    [28-Sep-2016 07:30:25 UTC] Erro de banco de dados do WordPress Lost connection to MySQL server during query para a consulta SELECT post_id, meta_key, meta_value FROM wp_postmeta WHERE post_id IN (6040,6043,6045,6056,6084) ORDER BY meta_id ASC feita por require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/enfold/404.php’), get_header, locate_template, load_template, require_once(‘/themes/enfold/header.php’), get_template_part, locate_template, load_template, require(‘/themes/enfold/includes/helper-main-menu.php’), wp_nav_menu, apply_filters(‘wp_nav_menu_items’), call_user_func_array, hmenu_setup->implement_custom_menu, hmenu_shortcodes->use_shortcode, hmenu_frontend->get_shortcode_content, hmenu_frontend->get_menu_html, hmenu_frontend->return_menu_html, hmenu_class_generate->frontend_call, hmenu_class_generate->create_html, hmenu_class_generate->get_col_content, hmenu_class_generate->return_nav_content, hmenu_class_generate->build_nav_html, hmenu_class_generate->get_mega_col_data, hmenu_class_generate->get_mega_contact_html, do_shortcode, preg_replace_callback, do_shortcode_tag, call_user_func, EVO_Shortcodes->events_list, EVO_generator->generate_events_list, evo_cal_body->get_calendar_month_body, EVO_generator->eventon_generate_events, EVO_generator->evo_get_wp_events_array, EVO_generator->wp_query_event_cycle, WP_Query->__construct, WP_Query->query, WP_Query->get_posts, update_post_caches, update_postmeta_cache, update_meta_cache`

    • This reply was modified 8 years, 1 month ago by Guilherme.
    #692613

    Hi,

    Your site is loading very slow, defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line

    define('WP_MEMORY_LIMIT', '256M');
    

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    I do see any error in the console when I login as admin. A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    #692631

    This is my wp-config.php.

    I have already tried to deactivate all the plugins. The message goes away but the speed does not change.

    • This reply was modified 8 years, 1 month ago by Vinay. Reason: For security reason have deleted the wp config file code
    #692738

    Hi,

    Please do not post your config file code here in a public forum. For security reason we have deleted the wp config file code.

    You page loaded in 2.5 seconds and is opening fine on my end.

    Please try to delete any caching plugin and re-install a caching plugin like W3TC https://wordpress.org/plugins/w3-total-cache/ that should speed up your site a bit. Also try to enable https://www.cloudflare.com/ services on your site if your hosting provider supports it.

    Best regards,
    Vinay

    #692740

    Hi Vinay, the problem is not on the website’s front page but on the admin pannel. When I try to enter on the admin pannel it happens. I always see myself waiting a lot to do simple tasks.

    Also, I have cloudflare’s services on my site and I’m using wp rocket cache plugin too.

    #693706

    Hi,

    We checked the admin side and the pages are loading without any delays. Please let us know more details about the issue when exactly you are facing the slow loading of the admin pages and how we can reproduce this on our end.

    Best regards,
    Vinay

    #693818

    Whenever I load the update page for example.

    #694152

    Hi,

    I would try contacting your hosting provider to see if they can see why you are having these problems. You could also try plugins like these to see what is consuming resources etc:

    https://wordpress.org/plugins/query-monitor/
    https://wordpress.org/plugins/p3-profiler/

    Thanks,
    Rikard

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