Problems with theme after updating WP - Support | Kriesi.at

Viewing 6 posts - 1 through 6 (of 6 total)

Author

Posts
September 26, 2016 at 9:13 pm #691952

birgit
Participant

Hi . We updated our site to the newest WP and now all the images or sliders are not working anymore. Any ideas of what we can do?

September 26, 2016 at 10:18 pm #691982

Jordan
Inactive Moderator

Hey Birgit,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

Best regards,
Jordan

September 26, 2016 at 10:40 pm #691988

birgit
Participant

Hi Jordan
My Enfold theme option page looks different. I do not have the options shown in the instructions.

September 26, 2016 at 11:23 pm #692003

Jordan
Inactive Moderator

Hi,

Please try updating theme via FTP – http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

Best regards,
Jordan

September 27, 2016 at 1:05 am #692027

birgit
Participant

Thank you that worked.

Regards

Birgit

September 27, 2016 at 9:32 am #692096

Vinay
Inactive Moderator

Hi,

Glad we could help!
We really appreciate it if you rate our theme on themeforest .
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay
Author

Posts

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Problems with theme after updating WP’ is closed to new replies.