Viewing 3 posts - 1 through 3 (of 3 total)
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  • September 26, 2016 at 11:03 am #691533
    matelko2003

    Hi team

    I have recently had problems with sliders on my new site, so I tried to update and activate all required plug-ins (only leaving the required plugins installed). After I updated W3 Total Cache plug-in, I am no more able to access my admin link (see pvt content).
    I get following message:
    Warning: require(/nfsmnt/hosting1_1/0/f/0ff097d1-582c-4c8a-8cd3-3e96ceeb312a/klubaktivnehomyslenia.sk/web/wp-content/plugins/w3-total-cache/lib/Google/Service/Calendar.php): failed to open stream: No such file or directory in /nfsmnt/hosting1_1/0/f/0ff097d1-582c-4c8a-8cd3-3e96ceeb312a/klubaktivnehomyslenia.sk/web/wp-content/plugins/w3-total-cache/w3-total-cache-api.php on line 143

    Fatal error: require(): Failed opening required ‘/nfsmnt/hosting1_1/0/f/0ff097d1-582c-4c8a-8cd3-3e96ceeb312a/klubaktivnehomyslenia.sk/web/wp-content/plugins/w3-total-cache/lib/Google/Service/Calendar.php’ (include_path=’.:/usr/php55/lib/php’) in /nfsmnt/hosting1_1/0/f/0ff097d1-582c-4c8a-8cd3-3e96ceeb312a/klubaktivnehomyslenia.sk/web/wp-content/plugins/w3-total-cache/w3-total-cache-api.php on line 143

    Is this something you could help me with perhaps? I assume the best would be to remove the plug-in but I do not know how to do that without the above access..

    Thanks a lot
    Martin from KAM club

    September 26, 2016 at 11:45 am #691562
    Vinay

    Hey matelko2003,

    The admin login page opens up fine for me. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    If you have any issue after login to admin page please access the wp-content\plugins folder via FTP or control panel > file manager and rename the plugins folder to plugins-old. That should give you access to backend easily.

    Let us know if you have any questions.

    Best regards,
    Vinay

    September 26, 2016 at 12:01 pm #691568
    matelko2003

    Thanks Vinay – this has solved the issue!

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