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AuthorPosts
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September 24, 2016 at 5:25 pm #691195
Hello,
I have a page that is is applying italic formatting to sections, without being marked up in the text block code. Italics are being applied to the form header and intro paragraph on bottom right, and mid-way through the testimonials on bottom left of this page: http://innercompasscoach.com/small-group-coaching.Thanks for any help!
September 24, 2016 at 8:11 pm #691234Hey dmenditc,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
JordanSeptember 27, 2016 at 3:25 pm #692277Thanks Jordan, login info sent as private content.
September 27, 2016 at 3:28 pm #692280Hi!
Your texts are wrapped in “em” tags that is why they are displaying in italics. To disable it, please add following code to Quick CSS in Enfold theme options under General Styling tab
em { font-style: normal; }
Best regards,
YigitSeptember 28, 2016 at 6:06 am #692491Thanks Yigit. There are no tags in either the text blocks on the form header or the testimonials section main body copy. Where do you see an tag on the form? I do have italics on the names after the testimonial quotes and if I put change the Quick CSS style as recommended, it takes removes italics site-wide. Is there another solution that doesn’t remove italics across the site?
September 28, 2016 at 1:07 pm #692580Hi,
Please switch to text tab on your content and see Em tags. I attached a screenshot below
Best regards,
YigitOctober 1, 2016 at 10:40 pm #694258Hi Yigit,
Thanks for sending the screenshot. The em tags in that screenshot are correct. The end of the testimonial for the person’s name should be in italics. That isn’t the error. The error is that the testimonial quotes are appearing in italics where there is no em tag half way through the list (see the sixth entry on starting with “Scott Dawson”). The same bug is happening on the form header on the bottom right (“Want to learn more about small-group career coaching?”). Again, this appears in italics with no em tag, as does the intro paragraph on the form. I have a similar construction on different pages in the “Services” section and it’s just this page that is randomly changing things to italics.
Thanks again for the help!October 5, 2016 at 4:51 pm #695615Hi,
it seems that you could fix it: http://i.imgur.com/NmCovGK.png
Let us know if you still need help with this or if we can close this thread.
Best regards,
AndyOctober 6, 2016 at 1:23 am #695825Hi Andy,
If you read the previous chain you’ll see that the bug doesn’t occur on the first five testimonials. The screenshot you sent is from the first testimonial where there are no issues with the typography being rendered incorrectly. In fact, the screenshot you sent serves as a good comparison; this is what the rest of the testimonials should look like from the sixth one on. So to reiterate, the first five testimonials display correctly, but if you notice on the sixth testimonial, Scott Dawson, everything changes to italics. All the subsequent testimonials after Scott’s (6-12) show all the text in italics. Perhaps a better example altogether is with the form (bottom right). There are no italics tags on the form but it is being rendered in italics. This is the bug I am trying to change.
Thanks again for any help!October 7, 2016 at 11:38 am #696396Hi,
I think this is caused by caching. Please deactivate all your plugins, especially JetPack, to see which one is causing this.
Best regards,
AndyOctober 10, 2016 at 8:00 pm #697531Well… I’ve deactivated JetPack and most of the plugins. This didn’t seem to help. Also, I’m not not able to edit the permalinks on the blog posts: http://innercompasscoach.com/blog.
All my blog posts show a “nothing found” page. Oy! Please help. Thank you!
October 10, 2016 at 9:03 pm #697544Hey!
Pleas go to Permalinks, select custom and press save.
Let us know if that will fix the Permalinks issue.Happy to help with anything else.
Regards,
BasilisOctober 11, 2016 at 2:40 pm #697880Hi Basilis,
There is no option to customize the permalinks on my blog posts. Please use the login credentials below and take a look. Also, all the suggest you all provided did not fix the Italic styling bug issue. Please advise and thank you!
October 13, 2016 at 8:38 am #698612Hi!
The testimonial content are enclosed inside an em tag so you should add @Yigit’s code to set the font style to normal. The em tag’s font-style property is set to italic by default.
em { font-style: normal !important; }
This is the 6th testimonial content.
<p><em><img class="alignleft size-full wp-image-139" style="border-radius: 50%;" src="http://innercompass.wpengine.com/wp-content/uploads/2016/06/Scott-Dawson-Senior-Sales-and-Operations-Leader-I.jpg" (hosted on WPengine) alt="Scott Dawson, senior sales and operations leader" width="100" height="100" srcset="http://innercompasscoach.com/wp-content/uploads/2016/06/Scott-Dawson-Senior-Sales-and-Operations-Leader-I.jpg 100w, http://innercompasscoach.com/wp-content/uploads/2016/06/Scott-Dawson-Senior-Sales-and-Operations-Leader-I-80x80.jpg 80w, http://innercompasscoach.com/wp-content/uploads/2016/06/Scott-Dawson-Senior-Sales-and-Operations-Leader-I-36x36.jpg 36w" sizes="(max-width: 100px) 100vw, 100px">If you are looking for an outstanding career coach and group facilitator, I highly recommend Danielle. Her experience, skills and understanding of group dynamics were clearly evident with the team I worked with, and I truly enjoyed my time working with her. Thank you Danielle for your commitment and care!</em></p>
Regards,
IsmaelOctober 13, 2016 at 3:59 pm #698810Hi,
Thank you so much! That code worked. Although now I’m having issues with my blog which I mentioned in a previous thread. Will you take a look?
There is no option to customize the permalinks on my blog posts. Please use the login credentials below and take a look. Please advise and thank you!
October 14, 2016 at 1:45 pm #699101Hi,
a structured tag is required when using custom permalinks. This is WordPress’ default behavior. For more information: https://codex.wordpress.org/Using_Permalinks#Choosing_your_permalink_structure
Best regards,
AndyOctober 16, 2016 at 5:09 pm #699649Thanks so much! That seemed to have worked. I appreciate all your help and support with this!
October 17, 2016 at 12:50 pm #699928Hi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
Andy -
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