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  • #691022

    I posted a support request a couple days ago, and haven’t heard anything. (#690031 Topic: SOME contact forms not being received) I am receiving most of the contact forms being submitted on my website, but about 10 percent are not coming through.

    One theory I have is that the contact form’s hidden spam filter is trashing some forms. Is this possible? Would using the Captcha make the form more likely to deliver every single form that is submitted and properly answers the Captcha question? Or is there a way to remove the hidden spam filter?

    Please, please, please respond.

    #692583

    Hey EliseBrowneHughes,

    the contact form is using WordPress’ default functions. If it doesn’t work for you, then your server probably blocks it somehow. Talk to your host about it. Als you can try this plugin, which works for many people with this problem: https://wordpress.org/plugins/contact-form-7/

    Best regards,
    Andy

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