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Hi guys,
I have a multiple issues, I searched and poked around on the forum and google, I did all the suggestions. but still the visual and text editor are still not showing.
1- update to the latest version of enfold,
2- update wordpress to the latest version
3 – deactivate all plugin
4- I had issues with updating enfold from the admin area, the (config-bbpress) folder disappeared then I uploaded the folder (config-bbpress) via ftp then I got these wierd symbols on top my menu, see image
then I had to upload the whole theme 3.8 via ftp (now the child them) stopped working but the symbols disappered so I spend a couple of hours trying to remember what I did and fix the site back to the way I had it before this mess.
but I still don’t see anything in the visual and text editor. see image below
after all this mess I still don’t see anything in the text editor.
Help Please?
Hey beryllineusa,
What happens when you click on the blue Advanced Layout Editor button ?
We need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Vinaywhen I click on the Advanced Layout Editor button everything is works as it supposed in the advanced editor, the problem is when I go to the Default Editor, the text window is blank and the Visual window is blank (empty)
Hi,
Default editor will be blank please try to enable the debug mode to view page shortcode http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
If that don’t help post your login credentials in the private content area.
Best regards,
VinayHi,
Thank you for the credentials, I checked the pages and it is working as intended. I also checked functions but did not find that you added the code in functions.php as mentioned in the link. I have added the coed for you and It will enable you to view the page short codes in the editor now :)
Best regards,
VinayVinay,
I am not losing my mind, it always been when I switched to default editor the windows were never empty. but oh well …. I did add the code your recommended did not change anything so I removed it.
since you have the credentials could you check the page http://www.beryllineusa.com/news-blog/
the page had a Header, Full Width Masonry Blog but nothing I do will make the Masonry blog to appear. this page originally had the a (blog post element) I wanted to change it to Masonry blog so I added the Masonry blog but the Masonry blog would never show.
could you please take a quick look and tell me what am I doing wrong…The Text is BACK !!!!
Now I can see the text when I change it to Default Editor, could you please let me know what did you do?
Thank you
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