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  • #684274

    please see screen shot attached and please can you help

    #684299

    Hey Moonbeam,

    Thanks for reaching out to us!

    Assign 755 permissions to wp-content directory with the help of your web hosting service provider. Or you can follow these instructions to change file permissions – https://codex.wordpress.org/Changing_File_Permissions

    Let me know if you need further assistance.

    Best regards,
    Jordan

    #684968

    Hi Jordan

    I have logged in and wp-content is set to 755 although other files have 644 on, so I think it looks fine (?) but there is a red entry, I attach a screen shot. could this be stopping me from uploading Woo Commerce? Still need your help please.

    #685032

    Hi Jordan

    I’ve also tried to upload SEO plug in and it says the same message’ can’t find directory’. Please can you help I’m really stuck.

    ta

    #685820

    Hi,

    I would try contacting your hosting provider, they should be able to help you out with this problem.

    Thanks,
    Rikard

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