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  • September 8, 2016 at 6:52 pm #683841
    hark

    Hi
    I have just tried to update to the latest enform theme (via wp-sdmin dashboard) and it totally seems to have broken.

    September 8, 2016 at 6:53 pm #683842
    hark

    any idea what the problem or way to sort out it please?

    September 8, 2016 at 11:43 pm #683927
    Vinay

    Hi,

    To update to the latest version please follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If you have any questions please revert back to us with a link to your site.

    Best regards,
    Vinay

    • This reply was modified 8 years, 3 months ago by Vinay.
    September 9, 2016 at 10:16 am #684093
    hark

    Hi Vinay

    I have the update settings all set up within my wp-admin and indeed have updated the theme without any problems in the past on a few installs of Enfold that I have running, just that this update, initiated from within Enfold on my wp-admin dash did not (as per the errors noted)

    The bog post link went to a 404 page?

    I have had to revert back to a previous version, did the error message posted with this ticket give any clues as to the fix or what might be causing it?

    Best
    Ian

    September 10, 2016 at 11:09 pm #684608
    Vinay

    Hi,

    Not sure why this happened. It could be because of a plugin conflict. in case the issue persist please try updating manually as suggest in the link.

    Delete the old enfold folder via FTP (Please backup any changes made to the theme files).

    Download a fresh copy from themeforest and upload the extracted enfold folder to the themes folder.

    Please revert back to us if you have any questions.

    Best regards,
    Vinay

    September 12, 2016 at 4:19 pm #685240
    hark

    Hi Vinay
    That is what I did in the end and working ok.
    Best
    Ian

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Viewing 6 posts - 1 through 6 (of 6 total)
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