Viewing 10 posts - 1 through 10 (of 10 total)
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  • September 8, 2016 at 4:45 am #683463
    carfirst125

    Hi,

    I tried to add the video youtube link in my website using Video funtion in Media Elements inside Layout Builder of Enfold theme.
    However, I dont know why I did the same way in two different pages, but in one PAGE 1 the video link to youtube can appear the thumbnail in my site, whereas in PAGE 2 it only show the link and when I clicked it, it open the youtube in another page instead of showing in my site.

    I tried to debug but still can not make it run in PAGE 2 as the same what it does in PAGE 1.
    You can take a look on:
    PAGE 1: http://izily-myanmar.com/
    PAGE 2: http://izily-myanmar.com/tour-nhom/

    Thanks,
    Nhan Ngo

    September 9, 2016 at 5:45 am #683990
    Rikard

    Hi carfirst125,

    Try this URL instead: https://www.youtube.com/watch?v=4zGn7QlkkUg

    Thanks,
    Rikard

    September 9, 2016 at 6:34 am #684009
    carfirst125

    Hi,

    I tried following your solution. However, my web page also shows the youtube clip link instead of video thumbnail.

    Tour nhóm

    do you any other ideas?

    Regards,
    Nhan Ngo

    September 9, 2016 at 9:23 am #684075
    Vinay

    Hi,

    It might be due to a incomplete html tag on the page. Please delete all elements and try again if you still have any issues Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    September 12, 2016 at 7:09 am #684905
    carfirst125

    Hi Vinay,

    I tried but nothing changed.
    So please give your email, I will send the username and password for you.

    Thanks,
    Nhan

    September 13, 2016 at 7:31 am #685541
    Rikard

    Hi Nhan,

    You can use any email, we only need user and password :-)

    Thanks,
    Rikard

    September 13, 2016 at 7:42 am #685549
    carfirst125

    Okay, I saw the private content place below. I have not seen it before. So I will provide username and password there.
    Please help me take a look on attachment video in “Tour nhom” page.

    Thanks for your support!

    September 14, 2016 at 7:27 am #686172
    Rikard

    Hi,

    Thanks for that, I used the original URL I gave you and removed the s from https and it’s working as expected now.

    Regards,
    Rikard

    September 14, 2016 at 7:39 am #686179
    carfirst125

    I just checked it. It is great. Thanks for your support!

    Regards,
    Nhan Ngo

    September 15, 2016 at 7:16 am #686751
    Rikard

    Hi,

    Glad we could help :-)

    Please open a new thread if you should have any further questions or problems.

    Regards,
    Rikard

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