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Hello Support team,
All of you are doing a fantastic job:)
How can I fix the problem with the button to create fetch coordinates. I can say in advance the API Key it is working without any problem, I have already tested it.
Please can anyone find a solution? ThanksHey endanight,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
As Rikard suggested Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayI don’t think is necessary to deactivate plugins because I have the same plugins that before when was working
Hi,
Setps taken to resolve the issue:
1. Disabled WP Super cache which will load your old API key.
2. Created a new TEST API KEY and added it in Enfold > Google Service.Please delete all old API key’s from google account and create a new API key by following the steps provided in the documentation
Activate WP super cache after you insert the new API created from your account.The script in google services is also causing an issue so I have removed it for testing purpose and added it below.
Best regards,
VinayI have followed the steps and the google maps Enfold option doesn´t work the fetch coordinate button doesn´t generate any coordinate, you need to use the ones I have created before find the coordinates on line and changed them but the button is not really working and I don´t think is nothing to do with google it is just after the theme updated, thanks I had saved some maps before, otherwise I couldn´t create new maps.
I don´t know anything about this code you are talking about. I haven´t added it, where is it?
But I wanted to create only 1 map with several locations and I can´t because I didn´t have a map like that before and I only can to add the first address coordinates.
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