Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • September 5, 2016 at 5:21 pm #682289
    quadrocreative

    Hi Support,

    I wonder if you can help?

    If you go to the shop page of my site the product images are low resolution (because they are fixed at 150px x 150px (despite me changing the thumbnail setting in Woo Commerce but when you clicxk on the image the single product image and the lightbox images are fine.

    http://www.ruggerbugs.co.uk/product-category/merchandise/

    Can you help me improve the resolution of the thumbnail images?

    Best Regards,

    Richard

    September 8, 2016 at 9:07 am #683568
    Ismael

    Hi Richard!

    Thank you for using Enfold.

    Please make sure that the WooCommerce > Settings > Products > Display > Product Images are set properly. Or post the login details here so that we can check the settings.

    Best regards,
    Ismael

    September 8, 2016 at 4:59 pm #683807
    quadrocreative

    Hi Ismael,

    I appreciate the support – please see my login details in the private content

    All the best

    Richard

    September 12, 2016 at 2:16 pm #685115
    Yigit

    Hi,

    Original sizes of your images are pretty small and that is causing the issue. Please try uploading your images in bigger sizes and that should fix the issue.

    Best regards,
    Yigit

    September 12, 2016 at 3:53 pm #685211
    quadrocreative

    Hi Yigit,

    Thats strange… I thought I’d checked resolution before I created the support ticket

    I’ve created a higher resolution image and re-uploaded it to the product and it works so thank you

    Best Regards,

    Richard

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Product Thumbnails Low Resolution’ is closed to new replies.