Viewing 13 posts - 1 through 13 (of 13 total)
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  • September 5, 2016 at 12:32 pm #682097
    aegialisIT

    Hello,

    when products are added the page is refreshing instead of ajax cart update.
    Especially on product lists when the option to add to cart on product link is enabled, this is very annoying, as the user is returned to the top of the page on every product he clicks.
    Is this a bug or a wrong setting?
    The ajax option is enable on wc settings.

    September 5, 2016 at 12:41 pm #682099
    aegialisIT

    For versions 2.6 and up the user is not redirected to the top and any change to cart is not adding to browser history.
    We are using latest wc 2.6.4.

    Cart AJAX

    September 5, 2016 at 1:05 pm #682111
    Basilis

    Hey!

    That has been reported to kriesi and he is working to get it fixed.
    We do appreciate your time and patience, while we do work on the issue.

    Thanks a lot

    Best regards,
    Basilis

    September 16, 2016 at 1:00 pm #687463
    aegialisIT

    Hi,

    Has this been fixed in the new version? Our product list is almost unusable without this being fixed..

    September 19, 2016 at 7:38 pm #688719
    Yigit

    Hi,

    Yes, it was fixed in Enfold 3.8. Please update the theme to the latest version – kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    September 20, 2016 at 8:23 am #689002
    aegialisIT

    Hi Yigit,
    thanks for your reply. I have ver 3.8 installed. However as you can see in the examples the page is still refreshing every time an item is added. Looks this is not fixed in product lists…

    September 23, 2016 at 3:27 pm #690828
    Andy

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Keep all plugins but WooCommerce by WooThemes deactivated while testing.

    Best regards,
    Andy

    September 29, 2016 at 11:34 am #693051
    aegialisIT

    Hi Andy,

    I deleted the theme files completly and reuploaded via ftp. Theme is at version 3.8
    I deactivated all plugins except woocommerce.

    However as you can see in the examples the page is still refreshing every time an item is added..

    October 3, 2016 at 4:00 am #694394
    Ismael

    Hi,

    What happens if you disable the Enfold > Theme Options > Page Preloading option?

    Best regards,
    Ismaelo

    October 4, 2016 at 9:20 am #694934
    aegialisIT

    Hi Ismaelo,

    i turned off the preloading option and the issue is the same. no change.

    October 9, 2016 at 6:06 am #696969
    Ismael

    Hi,

    Thank you for the update. I will ask Kriesi about the issue. Please wait for his response.

    Best regards,
    Ismael

    November 22, 2016 at 3:07 pm #715333
    aegialisIT

    Hi,

    It has been more than 2 months since the beginning of this thread and still have not received any update about the issue.

    December 9, 2016 at 7:32 am #722334
    Ismael

    Hi,

    We are very sorry for the delay. A user has provided a solution in the following thread.

    // https://kriesi.at/support/topic/ajax-add-to-cart-problem-with-the-alb-product-list-element/#post-633309

    Best regards,
    Ismael

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