Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 3, 2016 at 12:37 pm #681621
    webtechgroup

    Hello, I have ask for one think what we need to fix quickly. We bought this template and before few days client call us and told us that the web isnt working. We dond to there nothing, but the website show 404 page and my webmaster dont know how to fix it. Can you help us quickly, please?

    more info:

    Initially, the website reported errors with headers (specifically “Warning: session_start(): Cannot send session cache limiter” in files portfolio.php, pluggable.php and mansory_entries.php), we just commented a few lines out. So now the website is running, but it still writes “404” before <html> tag, see pip.as

    • This topic was modified 8 years, 5 months ago by webtechgroup.
    September 5, 2016 at 5:31 am #681919
    Rikard

    Hey webtechgroup,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    September 5, 2016 at 9:51 am #682045
    webtechgroup

    Hey Rikard,
    the administration stopped working. Please use informations in private section.

    September 5, 2016 at 9:52 am #682046
    Josue

    Hey!

    Please update the theme to the latest version (3.7.1).

    Best regards,
    Josue

    September 5, 2016 at 4:34 pm #682256
    webtechgroup

    Hey Josue,

    thank you. We have a small fear from update. Is it possible that our website lose data or actually settings after update?

    September 8, 2016 at 8:34 am #683554
    Ismael

    Hi,

    The theme options are saved in the database so it is safe from theme update. http://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

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