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  • September 2, 2016 at 8:11 pm #681455
    dohodoho

    Hi,

    None of my contact forms are sending emails anymore after upgrade to WP 4.7. I am on the latest version of Enfold Version 3.7.1. I tried sending to alternative addresses such as @gmail.com but still no emails being sent. I also tried creating a new Contact Form and it does still not work. I also tried with “Contact Form 7” and that sends emails fine.

    I talked to site admin of siteground.com and got this reply:
    “indeed the newwest version of WP does have issues with contact forms that do not support SMTP
    the best one to use with it is Contact form 7”

    Is this a joke? What can I do to solve this?

    I have a production site running on Enfold contact forms and I do not want to switch to Contact Form 7.

    • This topic was modified 8 years, 2 months ago by dohodoho.
    September 2, 2016 at 8:45 pm #681463
    Basilis

    Hi dohodoho!

    Thanks a lot for letting us know.
    We have reported kriesi and he will do take a look at it and will fix the issue if it is possible.
    We do appreciate the time and patience.

    Cheers!
    Basilis

    September 2, 2016 at 9:07 pm #681465
    dohodoho

    Thank you. Still I cannot believe that such a basic thing can go through your testing unless it is a special case for my setup. Sorry to say but this proves again that one should never run the latest version of WordPress together with Enfold.

    Edit: I switched to Contact Form 7 now by the help of the link below to get the styling right.
    https://kriesi.at/support/topic/styling-contact-form-7-as-enfold-contact-form/ to get the styling right.

    • This reply was modified 8 years, 2 months ago by dohodoho.
    September 4, 2016 at 8:20 am #681752
    Rikard

    Hi,

    Thanks for the feedback. This might help you out: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Regards,
    Rikard

    September 5, 2016 at 8:09 pm #682332
    honestgraphics

    I couldnt get the contact form to work at all except using a gmail address for the settings. I called my host (godaddy) and they had to make a change to a setting in the MX Entry (Change from Local to Remote) and then emails started coming through. It’s not all the way fixed … but I thought you all would want to know that information. Godaddy said it was an automatic setting in Cpanel for them.

    Thanks,
    jeannie

    September 5, 2016 at 8:42 pm #682350
    Marcos Q.

    I have same problem.

    The problem seems to be in the contact form Enfold module. I set the “easy wp smtp” plugin and “contact form 7”. Shipping simulation from “easy wp smtp” works correctly. The shipment from forms “contact form 7” work correctly.

    Something is wrong in the forms of ENFOLD

    • This reply was modified 8 years, 2 months ago by Marcos Q..
    September 7, 2016 at 6:23 pm #683284
    marcopolo37

    I also have this issue when updating to WordPress 4.6. The theme forms do not send email. When will you be fixing this bug please?

    September 10, 2016 at 4:54 am #684404
    Ismael

    Hi!

    Thank you for the info. @everyone: Please create a new thread with the url to the site plus the login credentials. We’ll check the issue there.

    Regards,
    Ismael

    December 15, 2016 at 5:16 pm #724937
    Tier1Graphics

    I am having the same problem using Formidable forms after installing the enfold update.

    December 20, 2016 at 8:28 am #726456
    Ismael

    Hi,

    Please create a new thread with the site’s login credentials. We’ll check it there. Thank you!

    Best regards,
    Ismael

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  • The topic ‘URGENT – Contact forms does send emails after upgrade to WP 4.7’ is closed to new replies.