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  • September 1, 2016 at 9:46 am #680580
    anton123

    Hi – Someone just closed this ticket and it is not resolved :https://kriesi.at/support/topic/google-maps-api-error-entered-the-api-in-the-theme-options-field-with-no-luck/

    The map stil doesn’t work

    Please open tthe ticket again and fix the map please – thanks

    September 1, 2016 at 10:48 pm #681039
    Vinay

    Hey anton123,

    As per your comments it appears the issue was resolved hence the ticket was closed.

    Thanks again for sorting this out urgently

    But don’t worry if it is not sorted we are happy to help! Google services like the map feature is now constrained to work with an API key. It is easy to get the Google API key please refer to this link
    http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    If you already created an API key please delete all old API key’s from google account to avoid a conflict.

    While setting up the API key make sure to add * before and after the domain name without http, www or https in the URL.

    Example *.kriesi.at/*

    Add your API key in the theme options Enfold > Google Services

    If that does not help please provide us working login credentials to troubleshoot this issue.

    Best regards,
    Vinay

    • This reply was modified 8 years, 2 months ago by Vinay.
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