Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 30, 2016 at 2:34 pm #679450
    edeneye22

    Hello,

    When editing a new table (or the demo content for “Pricing and data Tables”), clicking on the “+” or a button in the button row doesn’t not bring up any way to edit the button. Instead it loads a new table builder which doesn’t respond to any clicks. Seems like a bug as it’s the only issue I’ve seen while setting up this theme.

    Is there a way I can get this working, or otherwise edit the buttons?

    August 30, 2016 at 6:40 pm #679628
    Jordan

    Hey edeneye22,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    August 30, 2016 at 7:08 pm #679641
    edeneye22

    Info is in private field and yes, you have permission to deacvitvate plugins. Thanks

    • This reply was modified 8 years, 3 months ago by edeneye22.
    September 5, 2016 at 3:25 am #681886
    Ismael

    Hi,

    Thank you for the info.

    We deactivated the plugins but the element is still not working correctly. Did you modify any of the theme files?

    Best regards,
    Ismael

    September 5, 2016 at 6:52 pm #682313
    edeneye22

    No, I have not altered any theme files.

    September 10, 2016 at 6:39 pm #684534
    Andy

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.