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  • #678396

    Hi,
    I have an issue, which seems related to JS conflict or other issue. When loading my site medi-paper.com, it hangs in the preloader. Switching off the preloader shows my site partially, but incorrect.

    The following ‘remedial’ actions have been tried, to no avail:
    1) Switching from Child-Theme to Original Theme -> Issue prevails;
    2) Switching off all plugins -> Issue prevails;
    3)

    #678397

    Sorry, hit ‘enter’ before finishing the ‘remedial’ actions tried:
    3) Re-installed Enfold theme -> Issue prevails;
    4) Switched back to original theme again after re-install -> Issue prevails;
    5) Database rollback to time yesterday when all was working fine -> Issue prevails;
    6) Returned to original database -> Issue prevails;

    7) Switched off the preloader image –> it shows that certain Avia elements are not loading well. I am not sure what causes this.

    Therefore, I have created an Admin Login as per private data sent. Would appreciate help on this.
    Thanks!

    #678398

    Solved it. Think Cloudflare may have been causing me issues with this. Rolled back to original nameservers and cleared my cache. All working well again. Thanks

    #678639

    Hi,

    Glad it is working correctly for you now :)
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

Viewing 4 posts - 1 through 4 (of 4 total)
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