Viewing 5 posts - 1 through 5 (of 5 total)
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  • August 25, 2016 at 12:58 pm #677474
    RunawayPrototype

    After the new 4.6 wp update I seem to getting this problem with Contact form.
    It is not allowing me to change the settings, when ever I click edit on it, just pop out – Error fetching content – please reload the page and try again
    this message.

    August 26, 2016 at 8:20 am #677998
    Rikard

    Hi RunawayPrototype,

    Thanks for the login details, on what page are you having this problem?

    Best regards,
    Rikard

    August 27, 2016 at 1:15 am #678359
    RunawayPrototype

    Hi Rikard,
    The custom order page or where ever I place a contact form on a page, the error message pop out when I try to edit.

    August 31, 2016 at 1:04 am #679756
    RunawayPrototype

    Hi Rikard,
    Please let me know when can I expect a fix?
    Cheers,
    Jet

    August 31, 2016 at 4:08 pm #680075
    Andy

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Also there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

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