Viewing 4 posts - 1 through 4 (of 4 total)
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  • August 24, 2016 at 4:50 pm #677111
    adotopanuga

    Hello, Great work on the theme,

    We have an issue, we don’t receive emails being sent to us using the contact form but our customers receive the auto response. Please help look into this urgently thanks.

    August 24, 2016 at 4:52 pm #677116
    Yigit

    Hi adotopanuga!

    Please refer to this post – http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Regards,
    Yigit

    August 24, 2016 at 5:23 pm #677142
    adotopanuga

    Thanks Yigit for the prompt reply.

    I already saw that link below i created my support ticket. I have checked that all those things arent the issue. Orders mails are actually, We used to receive this mails before, It just stopped working.

    August 25, 2016 at 3:37 pm #677572
    Yigit

    Hi,

    Have you contacted your hosting provider to check if everything is working fine server side?
    Also, have made any changes prior to the issue?

    Best regards,
    Yigit

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