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Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 23, 2016 at 8:07 pm #676639
    gerardbao

    My tag archive pages are showing no posts when there are many posts tagged. I listed an example in the private content.

    Could something be wrong with the tag archive php template?

    August 26, 2016 at 2:33 pm #678142
    Vinay

    Hey gerardbao,

    Thank you for reaching out to us. One of the reason tag’s are not showing correct result is due to a plugin conflict.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    August 26, 2016 at 11:11 pm #678337
    gerardbao

    I’ve identified the plug-in conflict as SearchWP.
    I’ve also updated that plug-in to the latest version.

    Please advise.

    Thanks.

    August 28, 2016 at 1:46 pm #678636
    Vinay

    Hi,

    As i understand the tags page work fine when you deactivate the SearchWP plugin correct?

    Please try using an alternate plugin or try to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Vinay

    August 30, 2016 at 1:00 am #679213
    gerardbao

    SearchWP acknowledged there was an open issue with Enfold and provided code for the fix. Thanks.

    August 30, 2016 at 10:20 am #679307
    Vinay

    Hi,

    Glad it is fixed for you.

    Thank you for using Enfold :)

    Best regards,
    Vinay

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Viewing 6 posts - 1 through 6 (of 6 total)
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