Viewing 29 posts - 1 through 29 (of 29 total)
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  • #675997

    Hi,

    Since Enfold 3.7.1 and the new Google Maps API my Google Maps are not working anymore.
    I have created an API-key and pasted the key in the Enfold settings.
    When I open the site it shows the map for a split second and then shows
    “Oops! Something went wrong.”

    I have disabled all plugins, but I get the same result.

    The only thing I haven’t done is add a mask to the Browser API-key, so it only works for my site.
    But this is optional right?

    I have added login credentials for my site in the Private content.

    #676096

    PS. I have moved the widget to the “Deactivated Widgets” section.
    But I still would like a fix to this problem.

    #676779

    Hi,

    I get a 404 error on the login page, could you check please?

    Best regards,
    Rikard

    #676872

    Firewall changed login url.
    New login url in Private Content.

    #678124

    Dear Kriesi team,

    I have 20 licenses of Enfold.
    I love your theme and you support.
    This problem however is costing me customers.
    I now have to replace 20 maps with a custom widget because the Enfold Google maps API integration is not working.
    I hope you can help me out, because I am getting desperate.

    #678134

    Hey!

    If you have inserted domain here – http://kriesi.at/documentation/enfold/wp-content/uploads/sites/2/2016/08/step_4.png
    Can you please try inserting as following
    yourdomain.com/*

    Regards,
    Yigit

    #678183

    Yigit,

    I have added *.yourdomain.com/*
    And ofcourse I have replaced “yourdomain.com” with my domainname.

    #678185

    Hey!

    Can you please try as
    yourdomain.com/*
    instead of
    *.yourdomain.com/*

    That helped some users.

    Best regards,
    Yigit

    #678425

    I have changed it to domain.com/* but it does not work for me.

    The console tells me:

    "Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error" js:32:350
    _.bb() js:32
    km/this.H</<() common.js:52
    _.py</<() common.js:224
    Ul/d() common.js:46
    <anonymous> AuthenticationService.Authenticate:1
    
    "Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys"

    But I have pasted the new API-key in the Enfold “Google Services” settings.

    #679079

    Could something be blocking the API key from being transmitted to Google Maps API?
    Isn’t this a Javascript solution? How can it be blocked?

    I am getting really desperate, as none of the Google Maps widgets currently work.
    My customers start to complain and I understand there complaints.
    There must be some solution to this problem, right?

    HELP!

    #679086

    Hey!

    Are you using the same domain API key, for all the sites?
    The JS might be blocking only if other plugins do use Google Maps and that could be making us some issues.

    The widget does not work, but the map work, right?
    It seems can be an issue with the widgets only, we have reported to Kriesi and he is trying to get a look, if there is something that can be fixed.
    We would appreciate a short of patience, as he is working on the new release and will be our really soon.

    Best regards,
    Basilis

    #679203

    No I generate one API-key per domain from different Google Accounts.

    #679205

    And the Google Map from ALB is not working either. It fails to receive coördinates for a valid address :(

    #680554

    I am having the same problem and it sprung up only after I updated to Enfold 3.7.1 from Enfold 3.5.4
    I have generated an API Key and have gone through all of the steps but it is still not working.

    Since it worked until the upgrade, it is possible that there is a problem with Enfold?
    I was in the middle of switching a couple clients to Enfold, but cant until this is working again.

    I can embed custom maps from Google just fine, however, I can not get the Enfold maps widget to work.

    Thanks for your help,
    Jon

    #680555

    I also tried this with my API key subbed in, inside functions.php and it didn’t help

    function ava_googlemaps_apikey() {
    $prefix = is_ssl() ? “https” : “http”;
    wp_deregister_script(‘avia-google-maps-api’);
    wp_register_script( ‘avia-google-maps-api’, $prefix.’://maps.google.com/maps/api/js?key=MYKEY’, array(‘jquery’), ‘3’, true);
    wp_enqueue_script(‘avia-google-maps-api’);
    }
    add_action(‘init’, ‘ava_googlemaps_apikey’);

    #680740

    Hi,

    could you provide us FTP access please? we need to have a deeper look into it. Post them here as private reply.

    Best regards,
    Andy

    #681454

    Andy, FTP credentials attached.

    #682198

    Hi,

    please try to delete all your current API Key for your domain. Afterwards create a new one and mind “Step 4 -> IMPORTANT” of this: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    Best regards,
    Andy

    #682241

    Andy,

    First I deleted my current projects from the Google API page.
    Then I tried tried to follow your tutorial.
    I was logged in to Google.
    So I followed the link from step 1 of your tutorial.
    But when I clicked “Get a Key” it looked very different from your step 3. (http://imgur.com/a/C9Xrn)

    When I select “Create New Project” it will load for half a minute and give me an API key.
    I paste this API-key, but the Widget still doesn’t load :(
    “Oops! Something went wrong.
    This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”

    PS. When you manually select the api key in your browser and paste it, the key has a trailing space. Your interface doesn’t trim the key.I removed the trailing space myself.

    #682566

    Hi,

    I don’t get what your screenshot should show us. However, this is what you need to do:

    View post on imgur.com


    Fill in the empty space (*.example.com/*) like “Step 4” is showing it to you.

    Best regards,
    Andy

    #682664

    Andy,

    I am trying to tell you that I get different screens when I follow your instruction (http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/).

    This API key does not work, with or without spaces.

    This API-key doesn’t work either!

    Can you please take a serious look at my site. My customer’s are losing faith in my skills and I really can’t afford it to lose them.

    Thank you.

    #682876

    Is there any update on this? I have re-created the API Key as instructed 5 times and it still isn’t working.

    Have gone in and created a Google API Key, added my website address in as *.ultimatefamilyhaircare.net/*, then applied the key under Google Services inside the Enfold options and the map does not work. It worked perfectly on Enfold 3.5.4 until I accepted the update to the newest version.

    Thanks
    Jon

    #682882

    Here is a screen shot of what I am seeing inside the API Console.

    Not really sure what I can do at this point as it just doesn’t work.
    Jon

    #682894

    admin creds

    #683115

    Hi,

    we are sorry for this inconvenient issue. Kriesi needs some more time to figure out what is causing it. It’s quite difficult, because it’s happening for some people only, while working for others totally fine. We can’t reproduce it on our end for example. So thanks for being patient.

    Best regards,
    Andy

    #686104

    Andy,

    Any news on this????

    My customers are very upset with me, and I have no clue what is going on.

    #686315

    Hi,

    it is fixed now. Kriesi uploaded already a new release of Enfold. Please install v3.8. Follow Kriesi on Facebook, Twitter, etc. to get notifications like that in the future.

    Best regards,
    Andy

    #686543

    Andy,

    I updated to 3.8 and have a valid Google API Key in and it still isn’t working.
    http://www.trailautobodyandmarine.com/contact/

    Thanks
    Jon

    #687391

    Hi,

    delete all your existing API keys. Then create a new one, following these instructions: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    Especially watch for Step 4.

    Best regards,
    Andy

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