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  • #673962

    Hi,

    We are experiencing issues with our gravity forms plugin and the theme. We were told to contact you from Gravity Forms Support. We got the notice below. We saw a similar issue here: https://kriesi.at/support/topic/gravity-form-not-displaying-when-using-conditional-logic/ and we wanted to see if someone could just take a look on the back end of the website or through our FTP?

    “Your form is failing to appear because the Gravity Forms scripts aren’t running due to multiple copies of jQuery being included. Loading multiple copies of jQuery is known to cause problems so you should remove the second call that is including it the footer. The best way to include jQuery in a theme is to enqueue the WordPress bundled version. This method ensures that no matter how many plugins require jQuery it is only ever included once even if it is already included by the theme.”

    #675159

    Hello,

    Have you tried disabling all third-party plugins (except GF) to see if it gets fixed?

    Regards,
    Josue

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