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August 17, 2016 at 6:19 pm #673828
Hi there,
a customer uses enfold. A worker discovered today, that in written text there were some errors, e.g. Bundesfinanzh ministerium, Verpflegungskauschalen where it should be Bundesfinanzministerium or Verpflegungspauschalen.
You can see the errors on screenshot under https://www.dropbox.com/sc/j83tv50w6wfg0ts/AACjS4-G3INvuHJoAGg71TjYa .
Errors appear only in Safari.
By now, we deactivated alle running plugins. The customer thinks, maybe this is a hack.
So, since all plugins are deactivated, it is either Safari or Enfold.
You can see at http://bit.ly/2b61296. Look at this page with FF and Safari. Something is wrong there with Safari or Enfold.
What should we try else?Thx in advance,
Martin Stemberg- This topic was modified 8 years, 3 months ago by DMStemberg.
August 21, 2016 at 4:47 am #675155Hey,
Looks the same to me (left is Chrome, right is Safari):
Best regards,
JosueAugust 21, 2016 at 2:41 pm #675346Hi, Josue, yeah, we tried on Friday to deactivate the Google fonts, and the error was gone.
Just the question: error on enfold to deal with Google fonts or error with the google font?August 21, 2016 at 4:30 pm #675367Hi,
Are you using a third-party plugin to include Google Fonts?
Best regards,
JosueAugust 21, 2016 at 4:36 pm #675371Not that I knew of. Boss deactivated them. I think in Enfold, but I have to ask him how he did that – can reach him on Tuesday or Wednesday. If he reads that, he will react earlier I think.
August 21, 2016 at 7:15 pm #675391Ok let us know if the issue arises again.
Best regards,
JosueAugust 21, 2016 at 7:22 pm #675395I will, thx for your help.
August 24, 2016 at 7:23 am #676828Hi there,
I asked boss yesterday, he just chose another font in the Enfold settings .- error gone. He chose the former font again – error like before. So we just want to know, if that is an error on googles side or if there is something wrong with enfold.August 25, 2016 at 7:19 am #677373Hi,
Can you please create us a WordPress administrator account? post it here as a private reply.
Regards,
JosueAugust 25, 2016 at 8:05 am #677386Admin Account below. Please dont change anything at the content.
August 26, 2016 at 4:13 am #677899Hi,
Which font do i need to activate to reproduce the error?
Best regards,
JosueAugust 26, 2016 at 7:36 am #677979Good question – as I remember something with “Open…”(?). I will ask boss, who will be in office in about 3,5 h.
August 26, 2016 at 11:15 am #678050Okay, just look at http://www.hrworks.de/aktuelles/aktuelles-reisekostenrecht/#toggle-id-1 with Safari, then you will the weird behavior. Guess I understand boss wrong – as soon, as Google fonts is ON, the error is on too.
Pls empty the cache before looking at the page. Youi can empty it with “Performance” in the admin bar. It is just in Safari, where this behavior occurs. Oh, and please try it on a portable device like Ipad or Iphone or a Mac, on Windows the error is a minor one.- This reply was modified 8 years, 3 months ago by DMStemberg.
August 27, 2016 at 1:44 am #678363August 27, 2016 at 7:54 am #678400Hm, did you check on a portable device? I have 2 ppl complaining about the error, on windows it looks like https://www.dropbox.com/s/0t8nd3fap799lw1/screen_hr.gif?dl=0 to me.
August 27, 2016 at 5:54 pm #678447Hi,
On iOS:
http://screencast.com/t/RiRvgHuHi5On Windows 7 / IE11:
http://screencast.com/t/b5x17dNJw6CuBest regards,
JosueAugust 27, 2016 at 6:14 pm #678455Okay, thx, will Mnnday talk that over with boss. Strange thing.
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