Hello,
I have two buttons on my home page, sometimes they’re there and sometimes they aren’t. I’m using Thrive Leads plugin, so when you click on a button. It opens an email form.
However, the button at times cannot be seen on the page. Other times it shows up “lead” on the page. Meaning, the page will be fully loaded but no buttons. They will pop-up seconds later. I have two buttons on the page. They are at 41records.com
Thanks,
David
Hey David,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
Best regards,
Yigit
Hey Yigit,
Requested in below.
Ok, if you have to deactivate pluggins to get to the bottom, ok.
Hi Yigit,
Has anyone been able to take a look yet? I have not heard back from anyone.
Thanks much,
David
Hi,
We are very sorry for the delay. The buttons “Get this time” and “Right on time” are there every time I load the page. Which browser are you using?
Best regards,
Ismael
Yes, I knew that would be an issue. It’s intermittent. I’m using Safari.
Hi,
I can see the email field with the buttons just fine on Safari:
Or about which elements are you talking about? please provide us screenshots to make things clear for us.
Best regards,
Andy